Senior Business Intelligence Engineer, Automattic
WordPress VIP
$100-180k
Work from anywhere, and make the web a better place for everyone, everywhere.
Be an early applicant
Work from anywhere, and make the web a better place for everyone, everywhere.
1001+ employees
Be an early applicant
$100-180k
1001+ employees
Company mission
To democratize publishing and commerce so that anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or where they live in the world.
Role
Who you are
- You have experience developing and optimizing ETL workflows using common data engineering tools (e.g., Airflow, Python, SQL, spark) to centralize data from disparate systems into a single source of truth
- You’re proficient in SQL: window functions and CTEs are part of our daily work
- You have designed and developed interactive BI dashboards and reports that provide actionable insights for stakeholders across the organization, enabling data-driven decision-making
- Experience in sales and marketing tech stack systems like Salesforce, Hubspot, and/or Bizible
- You’ve worked in a Hadoop ecosystem before (in the day-to-day, we use Impala, Hive, and Spark) or have experience with Snowflake or Redshift
- You know and love working on business intelligence solutions: we use Looker as our platform, but experience with a different tool and an ability to learn can go a long way
- You’re highly collaborative and experienced in working with business owners, executives, developers, and creative teams to discuss data, strategy, and tests
- You care deeply about the user experience when it comes to dashboards and reports, and have crafted creative solutions to identify and surface trends, changes, and anomalies in reporting
- You have experience working across teams to deliver analytics solutions and are familiar with the common metrics of software as a service (SaaS) business
- You have excellent verbal and written communication skills in English
- You’re able to communicate clearly with and about data to technical and non-technical partners
What the job involves
- We’re Automattic, the company behind WordPress.com, Jetpack, and WooCommerce. We're looking for a Senior Business Intelligence Engineer to join our analytics team
- Work closely with our CMO, CFO, and other leaders and ICs in Marketing, Sales, Product, CS, and Finance
- Design database models and build ETL pipelines via Airflow and other tools to access data from sources such as Hubspot, Salesforce, Pendo, Gainsight, Google Sheets, and our proprietary platform and make it available through a relational SQL database and Looker
- Build Looks and Dashboards in Looker to analyze common enterprise technology data, including: customer product usage, churn, net revenue retention, sales productivity, CAC payback periods, and sales and marketing funnels
- Perform ad hoc analyses on financial and other metrics, on sales and marketing activities, and on customer behavior and needs
- Build strong relationships with teams and individuals throughout our organization to understand existing needs and find opportunities to use analytics to accelerate business growth
- Assist the organization in raising data quality by double-checking and auditing data from different sources, documenting issues, driving resolutions together with other teams, and creating the central “source of truth” for all our data
- Deliver strategic insights and produce reports on customer usage and behavior for marketing purposes
- Performance Tracking: Monitor and track marketing campaign performance, including ROI, customer acquisition, and engagement metrics. Identify areas for improvement and optimization
Our take
At a time when companies like Facebook, Apple, and Google were turning into monopolistic market leaders, Automattic was building its open-source infrastructure on a distributed, volunteer-run workforce. Since its launch in 2005, the company has continued to evolve and expand as it built its new web empire.
Automattic is the company behind WordPress (which powers roughly 42% of all websites), Jetpack, Tumblr, Simplenote, WooCommerce (which is believed to run more than a quarter of all online storefronts), Longreads, Crowdsignal, Atavist, Day One, and more.
The company’s “Five for the Future” initiative allocates 5% of its resources to further the development of WordPress, and many other companies that utilize Automattic’s communities follow some version of the initiative, contributing back code and time to support the community. Still spinning out new projects such as an anti-spam filter and online identity safeguards, the unicorn company is a powerhouse that is well set to continue its path to long-lasting growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2021
$288m
LATE VC
Sep 2019
$300m
SERIES D
Total funding: $778.6m
Company benefits
- Professional Development · “I will never stop learning” is part of our company creed. From leadership development to improving your writing skills, we have a comprehensive list of programs and resources available to everyone, and we’re also happy to pay for any hardware, software, books, or conferences that promote continued learning.
- Career Coaching · Coaching sessions to help you set and achieve professional goals are available for all Automatticians – team members and team leads. This benefit resets each calendar year.
- Time off · Our open vacation policy (no set number of days per year) is designed to help you to be at your best! There is no minimum or maximum, but we encourage you to take at least 25 days of time off per year.
- Home Office · We offer home office setup and coworking allowances. Working from a coffee shop? You can use your coworking allowance for the requisite latte!
- Wellness · We offer mental wellness benefits including an Employee Assistance Program, a monthly subscription to a mindfulness app (including Calm, Headspace, Ten Percent Happier, Waking up, and Insight timer), and virtual ergonomic consultations and access to a wealth of virtual ergonomic tips, stretch videos and yoga exercises.
- Parental leave · Open parental leave (including maternity, paternity, LGBTQ+, and adoption for all parents). If you’ve been with Automattic for 12 months, your leave up to 6 months is fully paid.
- Anniversary Awards · Paid three-month sabbatical encouraged every five years and other cool anniversary surprises.
- Automattic Stock · Check out Buying and selling Automattic Stock!
- Life Insurance · Company-sponsored life insurance.
- Compensation · We attract talent around the world and pay global salary ranges. We prioritize internal equity and review your pay every 12-18 months.
- Sabbatical · Working at Automattic provides numerous opportunities to learn new skills, grow in your career, and have a significant and positive impact on the lives of millions. It also offers the rare (and juicy!) benefit of a paid, three-month sabbatical every five years.
Company values
- We are passionate advocates for our customers and the open web community.
- We build our business sustainably, through passionate and loyal customers.
- We never stop learning.
- We don’t just work on things that are assigned to us.
- We know there’s no such thing as a status quo.
- We never pass up the opportunity to help out a colleague.
- We are motivated by impact, and we know that open source is one of the most powerful ideas of our generation.
- We are in a marathon, not a sprint. No matter how far away the goal may be, the only way to get there is by putting one foot in front of another every day.
- Given time, there is no problem that’s insurmountable.
- We communicate as much as possible, because it’s the oxygen of a distributed company.
Company HQ
Bernal Heights, San Francisco, CA
Articles
Leadership
Matt Mullenweg
(CEO)Former President at Automattic. Current Lead Developer at WordPress, and Board Member at the New Museum of Contemporary Art and ecoAmerica. Former Board Member at Grist, and GitLab Inc. Previous Senior Product Manager at CNET Networks.
People progressing
Design Director/UX Ninja Jetpack. Strategic UX/Product Design leader with over 19 years of experience in Product Design, User Experience & User Research methodologies & Product Management.
Head of Communications. Writer, editor, communicator, producer. Their first WordPress site was a self-hosted tech blog called effinnerds.com that she built in 2008. Speaks English, Khmer, and Spanish.
Diversity, Equity & Inclusion at Automattic
- We are committed to Diversity, Equity, and Inclusion: https://automattic.com/diversity-and-inclusion/ A diverse, equitable, and inclusive workplace comprises people of many identities and abilities. It invites community members to share their opinions and ideas, which it then uses to improve the company. It celebrates employees’ various cultures and heritages; it plans team- and company-wide meetups that are accessible to all; it invites people to effect change within the company; it provides an array of tools and methods to help its employees become experts in their positions; and it encourages individualized successes, which benefit the company at large. Automattic is a Most Loved Company (https://mostlovedworkplace.com/companies/automattic-inc/) and Disability Confident Committed (https://disabilityconfident.campaign.gov.uk/).
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