Senior Site Reliability Engineer, Shine

• Strong English communication
• Terraform expertise
• GCP and/or AWS experience
• Networking fundamentals (DNS, TLS/mTLS, firewalls, routing, load balancing)
• Monitoring & observability tools (Prometheus, Grafana, Datadog, etc.)
• Cloud & system security best practices
• SQL databases & event-driven systems knowledge
• Problem-solving mindset
• Strong collaboration & communication
• Adaptability & proactivity
• Continuous improvement drive
• Bachelor’s or Master’s in Computer Science, Software Engineering, or Information Systems
• 5+ years of relevant experience (Senior level)

Desirable

• We’re looking for a Senior Site Reliability Engineer (SRE) to join our Infrastructure team
• This is a long-term position to replace a recent departure and strengthen our capacity as we scale
• As part of the team, you’ll play a crucial role in maintaining and improving the reliability, security, and scalability of our cloud infrastructure
• You’ll help redistribute workload, enabling your teammates to focus more on strategic initiatives while you take ownership of critical infrastructure tasks
• You’ll be joining us at an exciting time: we’re in a period of transition, consolidating multiple cloud providers after an acquisition
• There’s plenty of opportunity to shape processes, drive improvements, and have a direct impact
• Maintain & Improve Reliability: Ensure availability, scalability, and performance of infrastructure and services
• Automation & Infrastructure as Code: Build and maintain infra with Terraform, automate repetitive tasks
• Observability & Monitoring: Define SLOs/SLIs, maintain monitoring, logging, and alerting systems (Prometheus, Grafana, Datadog)
• Security & Compliance: Apply cloud security best practices, support audits and compliance (ACPR, PCI-DSS, GDPR)
• Collaboration & Knowledge Sharing: Act as a bridge between Infrastructure and Product/Engineering teams, document infra, mentor peers
• Future Opportunities:
• Lead reliability efforts for core banking services
• Contribute to long-term architecture and strategy
• Optimize cloud costs and resource usage
• Grow into leadership by mentoring junior engineers or leading sub-projects
• What Success Looks Like:
• 3 Months: Fully onboarded, autonomous in day-to-day infra, delivered documentation updates, proposed improvements
• 6 Months: Owns a domain, contributed to a critical project, led a small internal improvement initiative
• 12 Months: Recognized as go-to expert in a major infra domain, mentored junior teammates, shaped roadmap
• Why Join Us?
• Impactful role: Directly improve reliability and scalability of our core systems
• Growth opportunities: Lead projects, propose improvements, shape long-term infra strategy
• Collaborative team: Supportive culture of pragmatism, knowledge-sharing, and autonomy
• International environment: Work with colleagues from diverse backgrounds

• Initial screening call with TA-partner
• Interview with with hiring manager
• Technical discussions with team members
• Personality assessment with feedback