Sales Operations Manager, Brigad
€40-50k
3+ days a week in office
Staffing marketplace
Be an early applicant
Staffing marketplace
101-200 employees
Be an early applicant
€40-50k
3+ days a week in office
101-200 employees
Company mission
To add value to work and make it accessible to everyone.
Role
Who you are
- At least 4-5 years of experience in Sales, CRM implementation or Consulting. Having some experience in Sales Ops is a plus but not mandatory
- Proven experience in project management with transversal teams (C-levels, marketing, product, data and sales teams)
- Analytical skills: very good knowledge of Excel and data crunching is a must. Knowing SQL is a strong plus, you are at least not afraid to learn fast about it
- Strong understanding of CRM processes and tools. Having already participated in a CRM implementation is a strong plus
- Both thinker & doer : strong analytical skills but also the ability to implement processes or tools by yourself
- Creative problem solver: ability to detect issues and imagine creative solutions with limited resources
- Good communication skills, oral and written
- Ability to work independently by prioritizing effectively
- Fluent professional English is a must
What the job involves
- You will be in charge of Sales operational success
- Your mission is to optimize global Sales tools and processes, to help the team focus on their core work
- This role reports to Chief Revenue Officer
- Make proactively recommendations to improve Sales team’s productivity & performance: from prospect scoring to Sales tools stack rationalization, the Sales Operations manager has to run analysis and manage projects to implement solutions, in collaboration with the Chief Revenue Officer
- Be in lead on the CRM optimization: audit of our existing CRM, propose recommendations and implement updates. It will be your first main project at your arrival
- Be responsible for Sales' data quality from A to Z: ensure with Tech team the efficient integration of various data sources (CRM, Aircall, etc.), update Sales dashboards and detect abnormal KPIs evolutions
- Be in charge of Sales training on your project: with the support of Sales managers, train teams on new processes or tools, and create simple and qualitative Sales knowledge base* Work closely with the Marketing, Product, Data and Sales teams: make sure no-one is working on silos on Sales Ops projects
- Become the point of contact for Sales process questions: On the top of long term projects, answer Sales teams and managers’ questions about Sales processes
Our take
Many workplaces such as healthcare facilities and hospitality venues fluctuate in how busy they are, and this regularly results in understaffed teams or overspending on staffing. Whilst agencies provide temporary staffing solutions, this requires extensive, convoluted, and time-consuming communication and bureaucracy between agencies and their staff, making it difficult to find backup at short notice.
Brigad provides an application which allows freelancers to find temporary local work in order to fill the staffing gaps of businesses. Both businesses and freelancers can access the staffing marketplace through the Brigad smartphone app; utilizing profiles, reviews, and on-demand proposals to find appropriate workplace matches.
Although freelancer marketplaces such as Malt and Comet fulfil adjacent purposes, Brigad's market is for in-person work that requires specific skills - such as sous-chef or nurse - opposed to business and tech roles. For now, it is focused on the hospitality and healthcare sectors, but there is potential to move into new sectors in the future. The company has raised significant funds that will enable it to grow its marketplace and double down on its two core markets, France and the UK.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2023
$34.8m
SERIES B
May 2019
$6.4m
SERIES B
Total funding: $47.4m
Company benefits
- 🏠 Working from home opportunity
- Beyond the legal benefits (25 PTO, 10 RTT, Alan health insurance, disability insurance...), we have:
- ⚖️ Developed a healthy work environment, with a real work/life balance and a reasonable telecommuting policy
- 👶 Created a family friendly environment. We have a partnership with "Les bébés explorateurs" who help our young parents in finding a daycare (and we know that can be complicated)
- 📈 Learning is essential at Brigad, we have implemented an onboarding structure for each team. We also have a transparent Career Plan with regular discussions (every 6 months) to ensure alignment on everyone's expectations and to offer the right opportunities when the time comes
- 🇬🇧As the language of Shakespeare and Molière are used at work, we provide free English and French classes.
- 🍳 We give the opportunity to discover the Brigad experience by participating in events from our user community.
- 💰 We offer BSPCE to all our employees, everyone participates in Brigad's success and we want to reward them.
- 💗 And of course, a pleasant work environment in the heart of Paris (Sentier) with extraordinary colleagues, but for that we let you read the reviews on Glassdoor. 😉
Company values
- Brave 💪- The need to innovate and to improve the lives of our community guides every decision we make.
- Impact ✅ - At Brigad, we like to see the results of our work. Therefore, everything we do must have a real, visible and positive impact on all our partners and users.
- Care 🤗 - Look out for others and make sure we do things the right way. We take care of each other and everyone around us.
- Enjoy 🙌 - Because everything gets better and easier with a simple smile! We enjoy working together and make work as pleasant as possible. Celebrating wins, from small ones to big ones, is non-negotiable for us.
Company HQ
Sentier, Paris, France
Articles
Leadership
Florent Malbranche
(CEO)Experience as Co-Founder of Printic from 2012 to 2015. Co-founded Brigad as CEO in 2015.
Jean Lebrument
(CPO)Experience as Lead iOS Developer of Printic. Co-founded Brigad in 2015 as CTO & CPO.
Salary benchmarks
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