Workplace Experience Manager, Affinity
$106.8-133k
Relationship intelligence company
Open for applications
Relationship intelligence company
201-500 employees
Open for applications
$106.8-133k
201-500 employees
Company mission
Affinity's mission is to create a world where anyone can cultivate and fully harness their network to succeed, by building a new kind of infrastructure to power all relationship-driven industries and applications.
Role
Who you are
- 5+ years of experience managing workplace programs, hybrid team operations, and employee experience initiatives—ideally within fast-paced, high-growth tech environments
- Strong cross-functional collaborator with the ability to build trust and influence at all levels—without relying on formal authority
- A bias for action and ability to execute in a fast-paced, ever-changing environment with limited guidance
- Proven ability to manage complex projects and competing priorities with mutilple stakeholders; strong organization and attention to detail
- Deep curiosity about team dynamics—you're eager to understand and support different working styles and cultural needs
- A passion for equity and inclusion—especially when it comes to designing experiences that support in-office and distributed employees
- Excellent communication skills, both written and verbal, with a keen eye for thoughtful, inclusive language
- Experience leading or supporting change management initiatives in fast-paced, evolving environments
What the job involves
- We’re hiring a Workplace Experience Manager—a high-impact, highly visible role embedded within our People team.
- You’ll be a key contributor to the strategies that drive engagement, connection, and operational excellence across the company. From leading our coworking hub rollout to ensuring every Affinian—whether remote or in-office—has a thoughtful and consistent workplace experience, you’ll play an integral part in shaping how we work and thrive together
- This role reports to the SVP of People and is based in our San Francisco hub
- Develop and execute a workplace strategy grounded in business needs, employee feedback, and evolving priorities
- Lead initiatives that foster in-person and remote connection, community, and engagement across the company
- Plan and execute internal events and experiences that reflect Affinity’s culture and values
- Oversee workplace design, space planning, and vendor management (property management, security, cleaning, etc.)
- Manage and forecast the workplace experience budget, balancing operational needs and strategic investments
- Track and analyze key metrics to drive continuous improvement and data-informed decisions
- Partner cross-functionally (People, IT, department leads) to coordinate all onboarding logistics, ensuring timely setup, access, and resources for new hires
- Own the end-to-end onboarding experience, from new hire orientation to feedback loops, continuously enhancing program quality and consistency
- Serve as the central point of contact for onboarding, resolving issues and delivering a welcoming, high-quality experience for every new team member
- Act as a trusted advisor to leadership, championing workplace innovation and hybrid best practices across the organization
Our take
Up to 90% of company profiles in traditional customer relationship management systems (CRMs) are incomplete or out-of-date, causing missed sales opportunities and wasted time. Affinity exists to change this state of affairs, using AI to analyse a company's communications and interactions to provide the most accurate profile possible, powering sales and excellent customer relationships.
While other modern CRMs exist, few of them are able to automate data input on the scale of Affinity, which has processed around 20 trillion emails and hundreds of thousands of calendar events to date. It also focuses on industries that are underserved in the CRM sector, including investment banking and real estate. This has grown it a client base of more than 1,800 customers including major enterprises such as Bain Capital Ventures, Nike and Twilio.
Affinity is focusing on expanding its sales, marketing, and engineering teams to grow its customer base and develop new products. As companies look to both improve the performance of their sales teams and reduce costs in manual data entry, Affinity's product is likely to remain extremely popular.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
93% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2021
$80m
SERIES C
Feb 2019
$26.5m
SERIES B
Total funding: $122.6m
Company benefits
- Daily lunches
- Commuter passes
- Flexible PTO
- Free events
- Tech pack
- Retirement options
- Work from home opportunities
- Health insurance
- Grocery allowance
Company HQ
Jackson Square, San Francisco, CA
Leadership
Ray Zhou
(Co-CEO)Studied Computer Science at Stanford and was a Genomics Researcher at UC Davis.
Shubham Goel
(Co-CEO)Started out as a Software Developer at inoXapps and was a Partner at the Dorm Room Fund. Is one of Forbes's 30 Under 30.
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