Senior Program Manager, Octave
Growth
$125-180k
Specialized therapy, coaching & workshops
Job no longer available
Specialized therapy, coaching & workshops
501-1000 employees
Job no longer available
$125-180k
501-1000 employees
Company mission
To create a new standard for mental health care that's both accessible to people and sustainable for providers.
Role
Who you are
- Preferred 7+ years of experience: in program management, management consulting, and/or business operations. Experience in Healthcare preferred
- Ownership: Experience leading multi-disciplinary, cross-functional strategic operational initiatives from design through implementation
- Strategic operator: Demonstrated ability to balance strategic planning and operational execution – able to get into the details without losing sight of the big picture – to help guide the efforts of all program stakeholders
- Organization: Highly organized and capable of managing multiple projects with competing priorities aligned to short and long term objectives
- Strong communicator: Excellent written and verbal communication skills, experienced in working with and presenting to executive leadership
- Resourcefulness: Demonstrated ability to innovatively and efficiently navigate challenges, ensuring successful project execution within constrained environments
What the job involves
- You will own projects from start to finish, working cross-functionally with our Clinical, BD, Operations, Product and Engineering teams to prioritize, develop, maintain, and continuously improve programs
- As a strategic leader in the operations team you will help to develop new operational capabilities and drive operational efficiency, providing the foundation for scaled growth
- Your work will have a direct impact on people’s lives by scaling the availability and accessibility of quality mental health services, in line with Octave’s mission
- Lead high priority, complex programs end-to-end:
- Lead multiple programs that support Octave’s growth across the entire program lifecycle including ideation, scoping, planning, execution, and results monitoring
- Help prioritize and drive internal alignment of key projects and strategic initiatives, understanding how they map to company priorities and the impact they will have
- Drive cross-functional teams and stakeholders to develop creative solutions for some of the most complex issues in mental health today, including developing new and efficient ways to expand access, drive healthcare outcomes, and reduce cost of care
- Design and implement communications strategies for initiatives, conduct qualitative and quantitative analysis of performance, and ensure overall impact in relation to the program’s desired outcomes and company goals
- Own continuous improvement and explore new ideas during the course of each program to inform future opportunities
- Stand up new operational capabilities:
- Support new system implementations, leading the selection, adoption, and optimization of new technologies and systems to enhance operational workflows and data management
- Drive the creation and implementation of innovative processes that enhance service delivery and operational efficiency across all program areas
- Develop strategic alliances and partnerships that can enhance Octave's operational capabilities and expand service offerings to clientele
- Architect and support the deployment of new service lines or product offerings, ensuring they are effectively integrated into the existing operational framework
- Drive operational efficiency and process improvement:
- Lead process optimization initiatives to enable internal operations to scale with business needs
- Leverage data analytics and patient, provider, and partner feedback to enhance the efficiency of Octave’s operations
- Construct and implement frameworks that ensure new operational capabilities are scalable and adaptable to the growing needs of Octave
- Implement new technologies (e.g., AI, low code tools) in partnership with Product to optimize and automate patient onboarding, care navigation, and cross-team collaboration, among others
Our take
With roughly 50 million adults suffering from mental illness in the United States, a new generation of startups are aiming to help people ease conditions like depression, grief, anxiety, and stress, by increasing access to mental health care.
Octave is one of these companies, classing itself as a national behavioral health practice. It offers therapy, coaching, and group classes both virtually and through in-person sessions, with virtual services available in a number of US states. And because of its strong relationship with insurance providers, 96% of Octave clients use insurance, making mental health care more accessible and affordable for a wider range of individuals.
In just a short time, Octave has experienced impressive growth, tripling the number of clients it serves by transitioning its in-person offerings online and launching an exclusive virtual therapy and coaching practice. This continued success is driven by strategic partnerships and an expanding network, with a clear focus on growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
90% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2024
$5m
LATE VC
May 2023
$52m
SERIES C
Total funding: $125.3m
Company benefits
- Company-sponsored life insurance
- Disability and AD&D plans
- 401k Retirement
- Medical, dental and vision
- FSA & HSA
- Dependent care and commuter/parking options
- Generous PTO
- Paid parental leave
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Sandeep Acharya
(Founder & CEO)Obtained an MBA from Harvard and then joined Bain as a Senior Associate Consultant. Eventually became VP of Bain Capital, and was also VP of Strategy at One Medical Group.
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