Senior Manager of Platform Engineering & Reliability, Motorola Solutions
$120.3-240.6k
+ Incentive Bonus Plans + Employee Stock Purchase Plan
More information about location
2+ days a week in office (Framingham, MA )
Communication software for public safety & enterprise
Be an early applicant
Communication software for public safety & enterprise
1001+ employees
Be an early applicant
$120.3-240.6k
+ Incentive Bonus Plans + Employee Stock Purchase Plan
More information about location
2+ days a week in office (Framingham, MA )
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- The ideal candidate is a hands-on leader with a proven track record of transforming infrastructure, scaling teams, and driving operational excellence through automation, data-driven insights, and a relentless focus on reliability
- 10+ years in infrastructure, SRE, or platform engineering; 5+ years in technical leadership (management) roles
- An ability to lead by example, making decisions and eliminating roadblocks through the effective application of deep, hands-on knowledge
- Demonstrated success operating and scaling customer-facing, multi-tenant SaaS platforms in 24x7x365 environments
- Deep expertise in private data center infrastructure — server, storage, networking, capacity planning
- Strong foundation in SRE principles, including SLO/SLI frameworks, toil reduction, and incident management
- Hands-on experience with hybrid cloud, container orchestration, CI/CD, and observability tooling
- Skilled in automation and infrastructure-as-code (e.g., Terraform, Ansible, Python, Bash)
- Experience navigating regulated environments like HIPAA, SOC 2, FedRAMP
- Proven ability to lead through ambiguity, drive transformation, and influence across functions
- Experience with vendor management, including budgeting, payments, relationship management, and renewals
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience
- Primary Skillsets & Technical Depth:
- Cloud Platforms: AWS, Azure
- Private Data Center Operations: Compute, networking, virtualization, capacity planning, vendor management
- Infrastructure-as-Code & Automation: Terraform, Ansible, scripting (Python, Bash, Go)
- Observability Stack: Prometheus, Grafana, ELK, PagerDuty
- Containers & Orchestration: Docker, Kubernetes, Helm
- CI/CD Pipelines: GitHub Actions, Jenkins
- SRE Practices: SLOs/SLIs, error budgets, chaos engineering, blameless postmortems
- Leadership Competencies: Strategic planning, org design, incident command, budget ownership, cross-functional influence
- Bachelors degree with 10+ years of experience in technical operations
- OR 12+ years of experience in technical operations
- AND 5+ years of direct people management skills
- Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract
- Travel Requirements: Under 10%
What the job involves
- As a team member within the Rave organization, you will be exposed to many other solutions offered by Motorola Solutions, the most trusted name in public safety technology
- We are seeking a Senior Manager of Platform Engineering & Reliability to lead the strategic evolution of our customer-facing, multi-tenant SaaS product infrastructure
- This is a pivotal leadership opportunity for candidates who have a demonstrated ability to transform operational practices and redefine how services are delivered
- Your primary mission is to lead a high-performing team responsible for our hybrid cloud environment, which is currently centered in our private data centers
- You will be tasked with optimizing our private cloud for maximum performance and efficiency while developing and executing a strategy to appropriately increase our public cloud footprint
- You will break down silos between infrastructure and development, fostering a modern SRE culture where reliability is a shared responsibility
- This high-impact role spans infrastructure strategy, incident management, observability, compliance, and team development, ensuring we stay ahead of the business's rapid growth and ever-changing technologies
- Own the reliability of the platform by guaranteeing 24x7x365 availability, meeting SLAs/SLOs, and leading a resilient incident response process that emphasizes blameless postmortems and continuous learning
- Own our private data center operations — including compute, storage, networking, lifecycle management, and vendor engagement
- Own our hybrid cloud strategy, tailored to our organization’s needs. Lead the execution of this strategy to strike the optimum balance between our private and public cloud workloads
- Build and mentor a high-performing SRE team, fostering a culture of ownership and breaking down silos by deeply embedding reliability principles and practices within the software development lifecycle
- Drive a culture of modern engineering by implementing robust automation, Infrastructure-as-Code (IaC), CI/CD pipelines, and a comprehensive observability stack (Prometheus, Grafana, ELK) to improve system reliability and velocity
- Manage all operational governance, including owning the team's budget, overseeing vendor relationships, and ensuring all infrastructure meets strict compliance standards like SOC 2, HIPAA, and FedRAMP
- Develop close ties with Motorola Solutions’ corporate infrastructure organization. Adopt relevant corporate practices and toolsets so that your team may focus on needs unique to our business unit
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company HQ
West Loop Gate, Chicago, IL
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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