Marketing Specialist, Mozilla

• You're a strong communicator and digital marketer who loves content creation, campaign execution, and audience engagement
• You enjoy bringing marketing strategies to life through thoughtful execution, strong writing, attention to detail, and effective cross-functional collaboration
• 3+ years of experience in marketing, communications, digital content, or a related role
• Demonstrated experience executing social media, email, and digital marketing activities across multiple channels
• Strong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platforms
• Experience with social media management tools, email marketing platforms, content management systems, and digital marketing technologies
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines
• Ability to collaborate effectively across cross-functional teams in a distributed, asynchronous environment
• Proactive mindset with the ability to take ownership of work and follow projects through to completion
• Familiarity with marketing analytics and reporting tools
• Excellent verbal and written communication skills
• Ability to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflows
• Ability to support a global organization with understanding of different cultural dynamics and practices
• We may consider candidates with strong skills but less than the required experience
• Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time

Desirable

• The Marketing Specialist at MZLA executes digital marketing activities that support Thunderbird's brand awareness, user growth, and product adoption goals. Working closely with the Marketing Manager, you'll implement marketing campaigns and communications across social media, blog content, email marketing, and other digital channels
• This is a hands-on role for someone who takes satisfaction in producing and publishing high-quality content, coordinating campaign activities, monitoring engagement metrics, and ensuring consistent messaging across platforms
• Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting
• Draft and publish blog posts, marketing emails, newsletters, and other digital content aligned with brand voice and campaign objectives
• Support integrated marketing campaigns, product launches, and promotional activities across multiple channels
• Monitor social media engagement, coordinating with internal teams when additional context or support is needed
• Maintain editorial and campaign calendars to ensure timely delivery of marketing activities
• Track and report on performance metrics, identifying trends and optimization opportunities
• Support email marketing and automation activities, including list management, campaign setup, and workflow maintenance
• Assist with customer surveys and feedback collection to inform marketing and product insights
• Coordinate with internal teams and external vendors to support campaign execution and content development
• Ensure marketing materials align with brand standards and messaging guidelines
• Support ad hoc marketing and communications projects as needed
• You'll be successful in this role if you bring organized project management that consistently meets deadlines, improve engagement on social media and grow follower counts, and increase the volume of content across blog, social, and email channels without sacrificing quality
• You proactively collaborate with other teams on content generation and respond thoughtfully to comments and community engagement
• This is a full-time, fully remote position. You’ll join a distributed team of Thunderbird staff, open-source community members, and contributors from around the world

• We carefully review every cover letter and screening question, so take the time to answer each fully
• We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration