Senior Marketing Analyst, Beyond Finance
Debt resolution programs
Job no longer available
Debt resolution programs
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To help people escape crippling debt and achieve financial freedom.
Role
Who you are
- If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you
- We are looking for candidates who are excited about developing and executing on customer retention related KPIs as well as improving upon existing processes and operations
- Bachelor's degree from an accredited college or university
- 4-6+ years’ experience preferred
- Results driven and love to dive into the data to inform decisions
- Ability to organize and manage multiple priorities with a sense of urgency
- Hungry to work hard, learn fast, be a key business driver, and do hands on work
- Outstanding ability to think creatively, identify and resolve problems
- Comfortable with ambiguity and possess a ‘figure it out & get it done’ mentality
- Excellent analytical skills; solid understanding of experiment design, measurement, and analysis (i.e. A/B testing) and the ability to make recommendations supported by data-based rationale
- Strong communication and project management skills
- Comfortable with HTML/CSS and have used customer engagement platforms a plus
- Prior email, SMS and/or direct-to-consumer marketing experience a plus
What the job involves
- Beyond Finance is looking for a Senior Analyst on our Lifecycle Marketing Team
- This position is focused on driving forward the performance of the critical communication touchpoints to improve business KPIs related to customer retention
- This person will span across digital and offline customer communication channels leading cross-functional efforts and executing on strategic, measurable marketing initiatives
- This person will influence and/or lead decision-making through balancing data-driven results/analysis with the customer experience
- Manage communication initiatives that focus on new projects and/or existing channel funnel optimization to improve customer retention KPIs; Initiatives will require end-to-end execution from initial assessment through analysis, recommendation, and implementation
- Deeply understand the customer journey and how it relates to business KPIs
- Identify trends and opportunities for improving customer experience/outcomes and operational processes, then bring these opportunities to life
- Collaborate with cross-functional internal and external teams to execute on initiatives including marketing, product, client services, strategy and operations, engineering, design, legal and others
- Build and/or maintain operational dashboards and reporting suite to track, manage, and provide valuable insights on metrics and KPIs
Our take
In a financial landscape where consumer debt has reached record highs, Beyond Finance specializes in debt resolution services tailored to individual needs. Recognizing the complexities of personal debt, the company focuses on creating debt reduction schemes that guide consumers through the intricacies of debt consolidation and resolution, offering a strategic approach to alleviate the burden of indebtedness.
The company's debt reduction programs come equipped with financial education and tools, delivered via an individualized scheme. Importantly, this is all accessible via a mobile app, meaning Beyond's programs stand out for being incredibly easy to manage and use.
This commitment to providing simple, tailored debt resolution services underscores Beyond's dedication to helping individuals regain financial control. In its pursuit of sustained growth, the company has secured a substantial injection of capital that is poised to propel its consistent operations and fuel future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Generous PTO
- Competitive Health Care Plans
- 401(k) Matching
- Paid Referral Program
- Paid Parental Leave
- LifeMart Discount Program
- At-home Equipment Provisions
Company values
- Clients First: We walk with our clients every step of the way through their finanical journey, showing compassion and empathy until we help them live the debt-free life they deserve
- Best Answer Wins: We encourage differences of opinion and perspective through direct communication, collaboration and empowering people across all roles and levels. Our innovative ideas and broad range of expertise help us reach the best solution for those we serve
- Data-driven Approach: Fueled by technology and data, we are inspired to explore new ways to solve old problems. We use metrics and innovation to maximize customer satisfaction and retention
- Operate as an Owner: We are motivated to execute, deliver results and roll up our sleeves to work together for the success of our clients, our company and each other
- Elevate Others: By working together, we lift up our clients and employees to strive for excellence, reach their milestones, and accomplish their objectives
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Lou Antonelli
(COO, not founder)Has worked at Beyond Finance since 2019, initially as an Executive VP before becoming the Chief Operating Officer in 2020. Before joining Beyond, they were the VP and CRO at National Debt Relief and the Director of Business Relationships at Costco.
Salary benchmarks
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