Account Manager, EventBase
$60-65k
Plus commission paid out monthly + offers employee stock options too
More information about location
Event apps for premium brands
Open for applications
Event apps for premium brands
101-200 employees
Open for applications
$60-65k
Plus commission paid out monthly + offers employee stock options too
More information about location
101-200 employees
Company mission
Their mission is to bring people together for the magic of live events.
Role
Who you are
- Experience with selling technology solutions and/or applications in a B2B environment
- Ideally 3+ years of experience in enterprise account management
- Proven track record of meeting and exceeding targets on a multi-year basis
- Event industry experience is considered an asset
- A genuine interest in mobile technology
- Ability to thrive in a fast-paced environment where change is the only constant
- Excellent verbal and written communication skills
- Strong presentation and negotiation skills
- Proficiency using a CRM (ideally Salesforce)
- Experience creating and responding to RFPs
- Experience creating MSAs and SOWs, as well as facilitating legal and information security reviews
- Self-motivated and ability to work with minimal supervision
- Strong team player with a positive, “go-getter” attitude
- Ability and willingness to travel (~10%) to the United States
What the job involves
- We're seeking a motivated and energetic Account Manager to join our sales team. You will be responsible for supporting assigned customers and ensuring customer success, retention and expansion
- Tasks will include building relationships with key enterprise customers and global brands, negotiating contracts with multiple stakeholders, working with the product team to align client requests with the product roadmap and collaborating with our delivery teams to ensure our customers love working with Eventbase
- You will be selling a world-class platform that will help organizations provide an exceptional experience for their event attendees
- Build relationships with our customers and understand their event goals
- Renew accounts and expand customer spend, reducing customer churn
- Communicate Eventbase’s product value proposition to customers based on an understanding of their current and future needs
- Conduct online presentations and demonstrations to customers
- Be an expert and influencer in the event industry
- Understand the event technology landscape
- Collaborate with our Solution Engineer team to scope and quote feature enhancements and determine technical requirements
- Create Proposals, Statement of Works and Service Agreement contracts
- Handle negotiation conversations with customers
- Be able to have conversations with multiple stakeholders internally and externally
- Work closely with our Producer team on project scoping and project hand-off upon closing
- Provide regular opportunity pipeline and forecast updates
- Perform quarterly business reviews with key clients
- Represent Eventbase at industry trade shows and conferences
- Help drive the product roadmap through customer insights
Our take
For many event organisers, building an event app is complex and time-consuming, especially at scale. Eventbase solves this problem by building and powering mobile event apps.
Eventbase has been one of the industry's leading players for over a decade, and has powered apps for events such as SXSW festival and multiple Olympic Games. This is testament to the quality of their apps, and to their ability to manage them for some of the world's biggest events.
Eventbase will need to continue to build and innovate its technology in order to maintain and grow its client base.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2018
$6.5m
SERIES B
Dec 2015
$6m
SERIES B
Total funding: $14.5m
Company benefits
- EXTENDED HEALTH & DENTAL BENEFITS - We want you to feel your best self
- FLEXIBLE WELLNESS ACCOUNT - Everyone’s different when it comes to wellness, we want you to choose what is best for you!
- REMOTE WORK - Our team works remotely within Canada, however being a remote first company allows us the freedom to work while we travel too
- FLEXIBLE WORK SCHEDULES - We offer every second Friday off, that’s an extra 26 long weekends every year!
- PROFESSIONAL DEVELOPMENT FUND - To make sure you can continuously grow your career
- WORK FROM HOME ALLOWANCE - We want to make sure you’re all set up to work remotely
- PAID PARENTAL LEAVE - Pay top up while you spend time with your new little one
- MENTAL HEALTH SUPPORT - We offer paid mental health days off and counselling benefits as well
- STOCK OPTIONS - As Eventbase succeeds, so do you!
- TRAVEL TO OUR EVENTS - We work with many of the biggest events in the world. Our goal is to send each Eventbaser to at least one event per year
Company values
- TRUST - Every day we hear stories about Eventbase team members who go above and beyond to help each other and our customers succeed. “We’ve Got Your Back” has been a long-standing brand promise.
- RESPECT - We ask our team to check their ego at the door, invest in the relationships they have with teammates and genuinely care about their success. If you are always putting your needs before the needs of others, Eventbase is probably not the right place for you.
- AUTHENTICITY - It’s up to every person on our team to build a vibrant, healthy culture at Eventbase. We encourage our team to be proud of their uniqueness, celebrate differences and take actions that inspire us all to be the best versions of ourselves.
- BRINGING IT ALL TOGETHER - Authenticity leads to trust. Trust leads to respect. And when there is mutual respect we feel more comfortable being our authentic selves. Each core value reinforces the other.
Company HQ
Downtown Vancouver, Vancouver, BC
Articles
Leadership
Jeff Sinclair
(CEO)Previously served as CEO of The Level, and co-founded Vancouver Canary Derby and Intergalactic Agency Inc.
Ben West
(Co-Founder)Was CIO of StockHouse Media Corporation, and founded the Intergalactic Agency Inc.
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