Principal Product Manager, Dandy
Billing & Payments
$202.1-245k
Offers Equity & Bonus
Helping dentists deliver better care and brighter smiles with technology
Open for applications
Helping dentists deliver better care and brighter smiles with technology
1001+ employees
Open for applications
$202.1-245k
Offers Equity & Bonus
1001+ employees
Company mission
To become the best digital dental lab for every dentist.
Role
Who you are
- 5+ years of product management experience
- Technical fluency—you can work closely with engineering on system integrations, APIs, and data flows
- Proven ability to manage complex stakeholder needs
- Customer obsession—you deeply understand customer needs, advocate for their success, and design products and experiences that earn their loyalty
- Strong analytical skills, including comfort working with large datasets to identify trends, diagnose problems, and drive decisions
- High bias for action—you move quickly, remove blockers, and drive toward solutions
- Excellent written and verbal communication skills, with a talent for translating technical concepts into clear, actionable language
Desirable
- Familiarity with ERP systems, payment gateways, and tax compliance platforms
- Experience in healthcare, dental, or other regulated industries
What the job involves
- We are hiring a Principal Product Manager, Billing and Payments to lead the strategy, development, and optimization of Dandy’s billing platform
- In this role, you will own the systems that power how customers are billed, how payments are processed, and how we manage financial transactions across our products and services
- You will partner with engineering, finance, operations, sales and customer service to ensure our billing systems are accurate, compliant, scalable, and user-friendly—supporting both our customers’ needs and Dandy’s business growth
- This is a high-impact role where you’ll balance operational excellence and the customer experience
- Own the Billing Product Vision & Roadmap – Define and execute a multi-year strategy for Dandy’s billing platform, ensuring scalability, reliability, and compliance
- Deliver Seamless Customer Experiences – Build intuitive, transparent, and accurate billing and payment processes that earn customer trust and reduce friction
- Collaborate Across Functions – Partner with sales, accounting, legal, operations, and customer service to align on requirements, priorities, and delivery
- Ensure Global Accuracy & Compliance – Work with finance and legal to ensure systems meet tax, regulatory, and audit requirements across geographies
- Optimize for Growth – Support new pricing models, subscription plans, promotions, and expansion into new markets
- Modernize Our Infrastructure – Evaluate and implement integrations with payment processors, tax engines, and billing service providers
- Leverage Data to Improve Systems – Monitor billing metrics, identify trends, and proactively address issues to improve operational and customer outcomes
Our take
Dentistry, a $400B industry, has long relied on outdated practices. Dandy was created to modernize and simplify dental operations by integrating technology into every aspect of the dental practice. Its goal is to streamline workflows, making dental practices more efficient and easier to manage.
While other startups have tried to bring technology to the dental field, Dandy distinguishes itself by understanding the industry's complexity and respecting the way dentists operate. Rather than overwhelming practitioners with a complete overhaul, Dandy introduces new features gradually, such as digitizing dental labs for procedures like crowns and implants. It makes the dental experience seamless for both sides of the chair, and to date, more than 2 million people use a Dandy dental product daily.
Dandy aims to build a full operating system for dental practices, offering a "business-in-a-box" solution that allows dentists to focus on patient care while the platform handles administrative and operational tasks. While this vision has the potential to bring immense value to a field in need of innovation, the challenge lies in overcoming dentistry's resistance to change. Patience and persistence will be key as Dandy reshapes how dental professionals run their practices.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (1 round)
Apr 2019
$4.4m
SEED
Total funding: $4.4m
Company benefits
- Comprehensive health plans: Your health is our top priority. We offer a range of comprehensive medical, dental, and vision plans so you can choose what works best for you. Some plans include employer contributions to Health Savings Accounts (HSAs), and we offer options that cover 100% of employee-only premiums.
- Flexibility, built-in: At Dandy, we flex-first, which means trusting you to own your day and deliver, working where and how you want. We believe that by embracing flexibility, we empower everyone to balance work and life in the way that works best for them. Some roles need to be on-site due to the nature of the work.
- Investing in your wellbeing: Your wellbeing is more than just physical health—that’s why our benefits are designed to support you in all aspects of life. From mental health resources included in our healthcare plans to perks like pet insurance, a gym stipend, and access to discount platforms like Perkspot, we offer a range of programs to help you feel your best—inside and outside of work.
- Shared Success: We believe in shared success—when the business wins, our employees do too. Through performance-based bonuses and equity opportunities, our team shares in the impact we create together.
Company HQ
New York, NY
Leadership
Toni Oloko
(Co-Founder)Previously worked in Special Projects at goPuff. Before that founded PracticeGigs which they went on to sell.
Daniel Hanover
(Co-Founder)Previously worked as a Product Manager at Yelp and as a Software Engineer at Facebook. Studied Management and Technology at Wharton.
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