Senior Product Designer, Amazon
Amazon Music Design
$137.8-205k
Salary dependent on location. Plus RSUs.
The largest online retailer and technology provider
Posted today
The largest online retailer and technology provider
1001+ employees
Posted today
$137.8-205k
Salary dependent on location. Plus RSUs.
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- 8+ years of design experience
- Have an available online portfolio
- 5+ years of experience in UX design for consumer facing products
- Degree in UX Design, Animation, Fine Arts, Cognitive Psychology, HCI, or related field
Desirable
- Experience leading complex, multi-platform design projects (mobile, desktop, TV) that span multiple disciplines and departments, navigating ambiguity while managing your own work, timelines, and tradeoffs independently
- Experience directly contributing to design system frameworks and defining visual, IA, and interaction patterns that scale across a product suite
- Experience designing for LLM-enabled, AI-driven, or multimodal customer experiences, with proficiency in industry-standard design tools (e.g., Figma) and AI-assisted prototyping methods
- Experience integrating qualitative and quantitative data into design decisions and iterations, including conducting usability studies, user research, and journey mapping
- Proven ability to present strategic design rationale clearly and persuasively to senior stakeholders across product, engineering, and business teams
- Relentless desire for innovation, balanced with business needs and customer expectations, and a deep passion for defining the future of audio entertainment experiences
- Being a music fan is a big plus
What the job involves
- As a Senior UX Designer focused on the visual experience for millions of fans worldwide, you'll own large, complex design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight customers across our suite of surfaces
- This role sits at the intersection of elevating craft and driving coherence: you'll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, and interaction patterns that raise the bar for the team
- Through those partnerships, you'll help ensure each surface and our full product suite feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns
- Success in this role requires strong craft, critical and inventive thinking, clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders
- Own complex visual design projects end to end, from customer research and early concept through evaluation and delivery, effectively communicating design strategies and interaction behaviors throughout the process
- Develop high-level customer experience strategy for both the near and long term, navigating ambiguity and bringing clarity to design decision-making through your work
- Partner closely with other designers across Amazon Music to elevate the craft and raise the quality bar for what we ship
- Develop and refine visual design, IA, and interaction patterns that drive coherence within each surface and across our full suite of experiences, leveraging customer research and frameworks like Jobs to Be Done
- Contribute to and evolve a central design system and its application across touch, mouse & keyboard, and remote-specific features
- Work with cross-functional teams, including product, engineering, research, data analysis, and conversation design, to define requirements, assess features, and optimize experiences
- Present design work to the UX team, product team, engineering team, leaders, and partner organizations for review and feedback
- Proactively manage your own work queue, time, and expectations, communicating needs and tradeoffs when priorities shift
- You will own large, complex visual design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight millions of fans worldwide
- Through those partnerships, you'll help ensure each surface and our full suite of experiences feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns
- Working from high-level requirements, you'll define design flows, interactions, and content strategies in collaboration with business leaders, engineers, and product managers
- To be successful, you must be a strong craftsperson and critical, inventive thinker with clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders
- Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators
- From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture
- We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices
- Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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