HR Operations Specialist, WalkMe

• Experience: 3+ years of experience in Human Resources or a closely related operational field
• Global Collaboration: Proven ability to work independently while collaborating across a global team; this includes the flexibility to adapt work hours periodically to align with Asian Pacific Japan (APJ) time zones to ensure seamless support for our APJ colleagues
• Data & Systems: Experience processing data changes and maintaining records within HRIS platforms; you are comfortable managing complex workflows and handling sensitive, confidential information
• Advanced Analytics: Must have proficiency in Microsoft Excel with the ability to perform data analysis (e.g., VLOOKUPs, Pivot Tables) to drive informed decision-making and reporting
• Detail-Focused Execution: A sharp eye for details when managing complex administrative tasks, ensuring that all employee communications, benefits enrollments, and reports are error-free
• Communication Excellence: Provide supportive, human-focused guidance to WalkMe Team Members, yet pivot seamlessly to deliver clear, data driven insights to the executive Leaders
• Service Heart: A genuine passion for people and a service oriented attitude, committed to providing a world class experience for every WalkMe Team Member

Desirable

• Love people? Love processes? Let’s talk. WalkMe is looking for a HR Operations Specialist who understands that behind every spreadsheet is a human being
• In this role, you will join a global team dedicated to supporting 1,000+ WalkMe team members worldwide
• Reporting to the Global HR Operations Manager, you will be the engine behind core employee lifecycle moments from onboarding and benefits to compliance and resource management
• As a champion of Digital Adoption, WalkMe is an AI-First company, and we want you to be a champion of the Digital Employee Experience
• This is a unique opportunity for an HR professional with a growth mindset to move beyond manual administration and build a future ready career. If you are passionate about providing a gold standard employee experience and eager to lead the charge in HR innovation, we’d love to meet you
• Global Operational Alignment: Act as the central operational hub for WalkMe’s international footprint, ensuring seamless HR consistency across North America, Europe, and Asia-Pacific. You will tailor regional support to meet localized needs while maintaining a unified global standard for the Team Member experience
• Strategic Team Partnership: Serve as a dedicated resource for the Global HR team, providing administrative coordination necessary to resolve complex employee relations matters. You will ensure every internal partnership is handled with the professional discretion, empathy, and consistency required of a world class HR team
• Employee Lifecycle: Execute end to end processes for onboarding, offboarding, and total rewards, tailoring the experience to meet the unique cultural and legal needs of WalkMe’s global population
• Data Integrity & HRIS Excellence: Manage the end to end flow of Team Member data with an uncompromising eye for detail
• Cross-Functional Synergy: Collaborate with global Payroll, Finance, Office Operations, and IT teams to ensure that WalkMe Team Members data flows correctly across systems and that compliance standards are met in every region
• Compliance & Policy: Monitor and maintain personnel records and HR policies to ensure WalkMe remains in compliance with varying regional labor laws and data privacy requirements