Pre-Sales Engineer, Kaluza

• Be passionate about renewable energy and consumer businesses
• Have strong attention to detail and willingness to learn quickly
• Be a team player, open communicator and collaborator
• Have a growth mindset - sharing and learning without prompting
• Have a proven ability to communicate clearly
• Be comfortable operating with autonomy and through ambiguity
• Have a start-up mentality and ability to self-organise
• Be passionate about working in a dynamic environment and responding to change
• Ability to communicate clearly and distil complex concepts into easy to understand points
• Have high emotional intelligence and ability to empathise and work through differing opinions
• Know your strengths, yet recognise there’s always more to learn from others
• Build bridges with people across the organisation

Desirable

• As a Mid-Level Pre-Sales Engineer, you are an experienced technical professional who can independently drive aspects of the pre-sales process
• You’ll work on crafting and presenting solutions that solve client problems in the energy domain, bridging the gap between customer needs and our product capabilities
• You are expected to handle typical sales cycles with moderate complexity from a technical standpoint, while working with senior team members on particularly large or novel deals
• This role will report to the Head of Client Solutions and you’ll be part of a team that works on sales to Kaluza’s largest clients globally
• You will have broad expertise on Kaluza’s product suite and our value differentiators and will develop depth in particular areas of our products
• You will have a good understanding of the challenges facing retailers from a client or user perspective and be able to show-case how our solutions solve them.
• You will play a crucial role in building product demonstrations and collateral that evangelises the Kaluza platform
• Collaborate with the sales and product teams to deeply understand each client’s requirements and pain points, and design tailored solutions leveraging our platform
• Work with internal product and engineering teams, articulating requirements and how these should be surfaced within our platform
• You will lead product demonstrations in your sales meetings – configuring and presenting the software live to illustrate how our solution addresses the client’s energy technology needs (e.g. , showcasing how our software handles retail customer journeys)
• During demos, you’ll confidently answer detailed technical questions and adjust the demonstration flow on the fly based on client feedback
• Develop and deliver customized proof-of-concept implementations to showcase product capabilities
• This means you might set up a mini-deployment of our solution for a client’s specific scenario – for example, simulating localised market interaction scenarios and how these are adaptable to the clients local needs
• You’ll coordinate with the client’s technical contacts to get necessary data or access and ensure the PoC meets success criteria
• Act as a trusted technical advisor for clients throughout the sales process, leveraging your developed depth areas
• This involves translating client business goals into technical requirements and then into actionable solutions
• For example, stepping customers through particular customer interactions, articulating the simplicity surfaced to the Energy Advisor whilst our solutions perform the undifferentiated heavy lifting - and how this all adds up to reducing a retailers cost to serve
• You also address any technical objections or concerns the customer raises, leveraging your knowledge where appropriate, but knowing when and where to bring in a product specialist if needed for very deep topics
• Your role is to build the client’s confidence that our solution fits their needs
• After engagements, gather client feedback about our product and convey insights to the product management and engineering teams
• If multiple prospective customers ask for a certain feature or have similar difficulties, you recognize the pattern and raise it internally (closing the loop between market needs and product development)
• For example, you might note “Several utility companies asked if our software can do X” and work with product managers to consider that in the roadmap
• In doing so, you contribute to shaping the product to better suit the industry
• You regularly collaborate with colleagues in engineering and product to troubleshoot complex issues that arise during demos or trials
• For example, if a demo scenario requires a slight tweak or a new dataset, you coordinate with the engineering team to obtain that
• You may also partner with marketing or product marketing to refine technical content (like contributing to an RFP question bank or writing a solution brief), since you have direct exposure to what clients ask

• Closing date for applications: Monday 7th July 2025