Account Manager, Lyft
Healthcare and Community Partnerships
$60.8-76k
Ride sharing company
Open for applications
Ride sharing company
1001+ employees
Open for applications
$60.8-76k
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- 2-3 years of successful sales, business development, or account management experience preferred
- Strong curiosity and willingness to dig in and learn
- Proven track record of growing accounts and hitting quota a plus
- Excellent written, verbal, and presentation skills
- High levels of sales persistence, work ethic, and creativity
- Ability to understand and absorb new information quickly
- Comfortable with change and role ambiguity in a start-up environment
- Ability to follow through on commitments and get things done
- Team-oriented mindset and the ability to work with a wide range of individuals
- Creative problem-solving with limited resources
- Non-emergency medical transportation or other healthcare experience preferred
- Bachelors degree required
What the job involves
- As an Account Manager on Lyft’s Healthcare team, you’re responsible for managing and growing strategic partnerships with healthcare and community access organizations
- You’ll join a talented team focused on one thing: using technology and Lyft’s network of drivers to improve transportation for patients and members
- Serve as the main point of contact for a list of healthcare and community access organizations
- Become an expert at Lyft’s products and internal systems to deliver exceptional customer support
- Expand business within assigned accounts by identifying new stakeholders & use cases, and work inbound opportunities
- Develop trusted client relationships with leadership and the operations teams at each partner to ensure alignment across the entire organization
- Execute against strategies to help achieve quarter over quarter growth quotas
- Understand your partner’s pain points and challenges and provide feedback to cross-functional teams including Product, Engineering, and Product Marketing
- Represent Lyft at Healthcare marketing and tradeshow events
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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