Site Reliability Engineer, Xero
Observability
Office located in San Mateo, CA
Cloud-based accounting software
Be an early applicant
Cloud-based accounting software
1001+ employees
Be an early applicant
Office located in San Mateo, CA
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- Experience working to improve operational outcomes for software systems in production environments
- Good working knowledge of reliability and observability concepts and practices especially with distributed systems and microservices
- Proficiency in one or more object-oriented programming languages like C#, JavaScript, Golang, Python etc
- Experience with cloud platforms, Linux, Docker, Kubernetes, IaC, CICD tools
- Experience in instrumenting multi-team, distributed web applications and integrating with monitoring solutions like New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic, Splunk or Open Telemetry
- The ability to engage and build relationships within the team and with internal stakeholders
What the job involves
- In Site Reliability Engineering (SRE), we drive and influence Xero to provide the most reliable experience for our customers
- We are a global team based across New Zealand, Australia and the USA. In SRE at Xero, we combine software and systems engineering to enable engineers across Xero to build and support products that are observable, stable, performant, tolerant to failure, and operate as intended in the face of varying conditions
- We are currently seeking Engineers within our Observability team in SRE. Our team builds and implements sophisticated monitoring and remediation toolsets to support best in class observability, reliability, operational excellence and engineering productivity at Xero. In this role you will have the opportunity to leverage your technical experience to drive & contribute to team deliverables and also broader SRE and Xero initiatives
- As a member of our Observability team, you will help enable and empower Xero engineering teams to improve their engineering practices by a combination of the following - Contribute to the delivery of projects aligned with team goals, solving ambiguous problems with innovative solutions
- Build and maintain tools that reduce toil in managing our monitoring and logging platforms
- Provide guidance around tooling, standards and practices in monitoring, tracing, logging and observability
- Support and enable our product teams in troubleshooting issues around observability support systems
- Advocate for continuous improvement of systems and processes within the team, and across the organization
- Make it easier for engineering teams to achieve a high standard of system awareness and reliability, so they can create more efficient, scalable and reliable applications for Xero's customers
- On call-duites
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company benefits
- Top-spec MacBook or HP Z-book
- Employee Share Plan (own a part of Xero!)
- 23 days holiday plus Bank Holidays (plus an extra 3 days over the Christmas period!)
- 10 days Wellbeing Leave (for sickness, emergencies and taking a mental health break)
- Company Pension Scheme (matched contributions up to 4.5%)
- A range of wellbeing initiatives
- Remote and Flexible Working
Company HQ
Te Aro, Wellington, Wellington
Leadership
Rod Drury
(Founder)Previously Consultant at EY, Founder of Glazier System. Was CEO of AfterMail and Director at TradeMe. Also founded Pacific Fibre and was Director at NZX.
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