Program Manager, MasterClass
Strategy & Operations
$138-165k
+ Equity. Salary is applicable to NYC/CA/WA rates only
Streaming platform for learning
Be an early applicant
Streaming platform for learning
501-1000 employees
Be an early applicant
$138-165k
+ Equity. Salary is applicable to NYC/CA/WA rates only
501-1000 employees
Company mission
To help unleash the human potential, by inspiring individuals to learn amazing new skills.
Role
Who you are
- 3–5 years of experience in program management, project management, production operations, content operations, or marketing operations
- Experience managing complex, cross-functional initiatives across multiple teams and stakeholders
- Proven ability to build alignment across Content, Marketing, Product, and other cross-functional partners while influencing without direct authority
- Strong operational mindset with a track record of identifying process improvements and implementing scalable solutions
- Comfortable navigating ambiguity, balancing competing priorities, and managing multiple projects simultaneously
- Demonstrated experience incorporating AI tools into day-to-day workflows to improve efficiency, organization, and execution
- Excellent communication skills with the ability to synthesize complex information and confidently engage stakeholders at all levels
- Proficiency with project management and collaboration tools such as Asana, Airtable, or similar platforms
- Familiarity with content production, digital marketing, or go-to-market workflows in a media, education, or technology environment is preferred
What the job involves
- As a Program Manager, you'll play a critical role in bringing our learning experiences to life by driving cross-functional programs from concept through launch. You'll partner closely with Marketing, Content, and Product teams to ensure every project moves seamlessly from development to production to go-to-market execution
- This is a highly autonomous role for someone who thrives in fast-moving environments, enjoys bringing structure to ambiguity, and can confidently manage multiple priorities across a dynamic content slate. You'll be trusted to proactively identify risks, align stakeholders, and keep complex initiatives on track while continuously improving how we work
- Beyond program execution, you'll help shape the future of our operations. We're looking for someone who naturally questions inefficient processes, embraces new ways of working, and is excited to leverage AI tools to streamline workflows, improve visibility, and help teams operate more effectively at scale
- Lead end-to-end program management across one or more product verticals, ensuring successful delivery from development through launch
- Drive integrated project plans across Content, Marketing, Product, Production, and Learning teams to keep workstreams aligned and on schedule
- Own and manage complex timelines spanning development, production, post-production, and go-to-market execution
- Partner with cross-functional stakeholders to identify risks, facilitate decisions, and maintain momentum across multiple concurrent initiatives
- Coordinate the delivery of course content, marketing assets, and supporting product experiences to ensure successful launches
- Support specialized workstreams including learning design, platform ingestion, and non-video content production
- Partner with Legal on talent agreements, licensing, intellectual property, NDAs, and release workflows, escalating issues proactively when needed
- Evaluate and improve cross-functional processes, communication, and operational workflows to increase efficiency and scalability
- Identify opportunities to leverage AI tools and automation to reduce manual work, improve visibility, and accelerate decision-making across teams
- Document and implement scalable processes, helping establish repeatable best practices as the organization continues to grow
Our take
MasterClass is a streaming platform that offers its members the chance to learn skills and theory directly from the best in the business, all with celebrity status. For example, learning to cook with Gordon Ramsay, mastering tennis techniques with Serena Williams, and perfecting songwriting with Alicia Keys.
The streaming platform provides more than 100 classes across nine categories, including sport, wellness, music, food, and business. Each class is made up of around 20 short video lessons, accompanied by a workbook and a members’ community.
With a $2.5 billion valuation and no shortage of funding, MasterClass is seen as a leader in the edtech market and differentiates itself from fierce competitors Udacity and Udemy by blurring the line between education and entertainment.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2021
$225m
SERIES F
May 2020
$100m
SERIES E
Total funding: $461.4m
Company benefits
- Health & Wellness: Premium medical, dental, and vision insurance plans for you and your family. OneMedical and Peloton subscriptions. Access to Modern Health and Included Health for additional well-being and expert medical care
- Paid Time Off: Take the time you need when you need it. Company-wide winter and summer recharge breaks and half-day Fridays
- Equity: In addition to a competitive base salary, our equity plans allow employees to share in the success of the company
- Unique Perks: Quarterly flex dollars for whatever you need, cell phone and internet stipends, lunch on Tuesdays for those in-office, and the occasional instructor drop in
- Family Planning: Competitive parental leave programs for both birthing and non-birthing parents. Leave administration with Cocoon. Fertility support through Carrot
- Learning & Development: We are a learning company after all! Full access to MasterClass courses and the opportunity to gift memberships to loved ones. Personal development dollars are provided every 6 months for things like career coaching or books
- Charitable Giveback: Company charity matching and paid days off to volunteer in your community
Company HQ
SoMa, San Francisco, CA
Leadership
David Rogier
(Founder & CEO)Having studied at Washington University, they worked in Strategy and Operations at Tesco for 3 years before taking an MBA at Stanford. They used this experience to found MasterClass.
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