Senior Content Designer, Greenhouse Software
$130-195k
Applicant tracking software and hiring platform
Be an early applicant
Applicant tracking software and hiring platform
501-1000 employees
Be an early applicant
$130-195k
501-1000 employees
Company mission
To help every company become great at hiring.
Role
Who you are
- If you're a language lover who has a passion for delivering user delight through content, this is the opportunity for you
- A linguist - clear and concise writing is your go-to, and you know that visual layout can make or break a concept
- A big-picture thinker - you always consider the impact of the overall experience when making a design decision, but are iterative about how those changes occur
- A collaborator - you love working through design problems with a cross-functional team and are open and thoughtful with giving and receiving feedback
- A communicator - you have an understanding of working with a product team, which allows you to work effortlessly with developers, designers, and product managers
- An innovator - you're able to use language to help communicate the perfect concept but also are realistic and iterative about the state of the app
- Knowledge of UX principles and proven experience in crafting user-focused content, especially in SaaS environments
- Demonstrated experience working alongside cross-functional teams, including designers, product managers, researchers, and developers
- Experience with localization tools to ensure copy is easily translatable and suitable for global audiences
- Ability to quickly simplify complex information for non-technical audiences, including taking in information from multiple sources and making well-reasoned decisions
- A proactive attitude towards feedback, including seeking, receiving and incorporating stakeholder feedback, research, and user analytics without ego
- Optimism and resilience during the ever-changing product development lifecycle
- Inquisitiveness; the ability to ask specific questions to learn more information to more deeply understand user pain points, needs, and their impact on your content
- Proficiency with Figma
- Experience using Generative AI to help craft and refine content
- Your own unique talents - if you don't meet 100% of the qualifications outlined above, tell use why you'd be a fit for this role in your cover letter
What the job involves
- We’re looking for a Senior Content Designer to join our team at Greenhouse!
- Working directly with your Product Management and Engineering counterparts, you'll have the opportunity to drive high-impact and cutting-edge projects that solve real world problems for our customers
- You'll be surrounded by a team of Content Designers that embrace new ways of content creation and tasked with build a seamless user experience through carefully curated content
- Our Content Designers drive clarity, consistency, and usability across logic heavy, multi-step, and AI-driven experiences
- Craft content tailored for end users, encompassing product text, in-app tutorials, and support guides
- Collaborate with cross-functional teams throughout the software development lifecycle, driving high-impact projects from inception to completion
- Develop and advocate for a cohesive content philosophy, ensuring alignment and securing stakeholder support before executing
- Analyze and leverage software development lifecycle insights, from interpreting product requirements and wireframes to understanding iterative go-to-market strategies
- Uphold and integrate industry-leading standards and processes to guarantee top-tier user content and translation
- Engage in user research sessions and workshops, harnessing diverse resources to inform and refine content strategy
- Drive customer retention by ensuring feature adoption through a seamless user experience
Application process
- The anticipated closing date for this role is August 15th, 2025
Our take
Quality candidates are in demand and have options. It's not easy for companies to make the perfect hire. They face recruitment challenges. Firstly, they have to find the right people to interview. And secondly, they have to demonstrate that they have the right job for them.
Greenhouse is a hiring software company that helps companies optimize their recruitment and become great at it. With over 7,500 customers, the company supports some of the world's most successful companies such as Buzzfeed, Booking.com, HubSpot, and J.D. Power.
In January 2021, TPG Growth acquired a majority stake in Greenhouse with an investment of approximately $500M to support their commitment to improve diversity and reduce inequality in the hiring process.
Since the acquisition, Greenhouse has experienced significant growth, increasing revenues from $86.4M in 2021 to $266.3M in 2024. Its fair to say, the company is seeing great success and it doesn't seem to be slowing down anytime soon.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2018
$50m
SERIES D
Aug 2015
$35m
SERIES C
Total funding: $111.5m
Company HQ
Midtown Manhattan, New York, NY
Leadership
Daniel Chait
(CEO)With a background in Software Engineering, they co-founded Business Velocity and Lab49, where they worked for almost 10 years. In January 2012, they co-founded Greenhouse Software.
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