Talent Development Program Manager, Wayfair
$83-92k
More information about location
3 days a week in office
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
$83-92k
More information about location
3 days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- Wayfair is looking for a driven, customer-focused partner to join our Talent for Tech team
- 3+ years of experience related to Human Resources, Program Management, Talent Development, or related field
- Highly effective at managing timelines, delivery, and communication across teams
- Excellent interpersonal and team building skills, but also able to work autonomously
- High aptitude with large data sets, excel, and metrics
- Basic understanding of Workday
- Demonstrates a relentless customer focus as it relates to program participants and talent stakeholders
- Experience with facilitation in large setting and an interest in public speaking
- Experience with survey management and program management
- Thrives in a fast paced environment; works with urgency
- Aptitude to upskill quickly on new platforms and processes
What the job involves
- In partnership with the team, you will be responsible for running some of our highest priority performance, promotion and recognition programs that reach our diverse global technology workforce
- Your role will end-to-end own the tech promotion process, including planning for each cycle, identifying the training needs and building/delivering trainings, managing the execution of the cycle, reporting on key metrics, and iterating as needed
- You will manage the job architecture and supporting documents within Technology to ensure we are successfully upholding a high technical bar
- You will partner closely with your HR peers and business stakeholders to continually iterate on the talent management programs for the Technology organization
- Success in this role is determined by your ability to effectively and efficiently build, execute, and iterate technology talent management programming to address key talent challenges
- Run tech-wide promotion and performance cyclical processes in partnership with TBP/HRBPs and the central Talent Development team, including end-to-end management of daily metrics and reporting out progress and gaps
- Actively manage the tech review process to ensure we are upkeeping a high bar and iterate as needed based on feedback from stakeholders
- Prepare the tech organization for each performance and promotion cycle by creating, modifying and leading trainings
- Drive the tech-wide employee sentiment analysis, including summarizing feedback, partnering with the CTO and her staff to identify priorities, and driving tech-wide initiatives in response to employee feedback
- Support Talent for Tech program operations (both in person and virtually) including facilitation, participant logistics, and communications
- Own tech-wide recognition programs, including tech awards
- Partner with TBPs to create tech-wide learning & development content to increase organizational effectiveness and support talent programs
- Conduct benchmarking for industry-wide best practices in talent management in Tech
- Manage ad-hoc tech-wide talent programs, as needed
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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