Client Service Associate, AlphaSights
2025
$75-90k
Uncapped variable compensation linked to individual performance
More information about location
3-5 days a week in office
Connecting businesses with industry professionals
Open for applications
Connecting businesses with industry professionals
1001+ employees
Open for applications
$75-90k
Uncapped variable compensation linked to individual performance
More information about location
3-5 days a week in office
1001+ employees
Company mission
On a mission to unlock humanity’s knowledge and power progress for professionals, businesses, and society.
Role
Who you are
- Undergraduate degree, no subsequent experience necessary
- Track record of strong academic performance (minimum GPA of 3.3)
- Extracurricular achievement throughout school and university
- Internship experience evidencing an interest in business
- Outstanding communication skills
- Fluent English is required
- Work authorization in the United States
- We don’t sponsor visas but will consider applicants with STEM/OPT eligibility
What the job involves
- As a Client Service Associate, your work is at the heart of what we do: you’ll be the link between our clients and the expert knowledge they seek
- To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals
- This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams
- Throughout a fast-paced workday, you’ll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations
- You’ll field incoming project briefs, quickly assess your clients’ exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project
- You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries
- Client service: Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project
- Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness
- Market context: Understand the project context and the legal and regulatory environment in which your clients operate
- Apply the compliance protocols to each situation
- Expert recruiting: Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your clients’ projects
- Commercial impact: Take on direct revenue responsibility and own monthly targets from the outset
- Client and senior executive facing responsibility from the get-go
- The opportunity to make a measurable contribution to your business unit’s revenue growth and to achieve significant variable compensation reflecting your success
- A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years
- A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills
- An inspiring, high-energy, merit-based environment with ambitious peers
Our take
Businesses often invest significant time and effort into finding expert knowledge in a process that can be a difficult and arduous. AlphaSights bridges the gap between businesses and industry experts by sourcing people with relevant knowledge so businesses don't have to.
Through use of artificial intelligence, AlphaSights is able to provide an end-to-end service for businesses whilst rigorously complying with company requirements. A central, ever evolving system allows the company to keep on top of the new and most relevant industry professionals in real time to provide tailor-made and effective service.
AlphaSights supports private equity funds, hedge funds, consultancies, Fortune 500 companies and Social Impact & Non Profits.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
61% female employees
4% employee growth in 12 months
Company
Employee endorsements
Career progression
"AlphaSights has 2 instances per year in which employees can be chosen for elevation, as early as with 1 year experience the person can get a..."
Funding (1 round)
Jan 2008
$8.9m
SEED
Total funding: $8.9m
Company benefits
- A team-oriented, strong supportive culture that emphasises professional development and celebrating success
- Professional development opportunities that work to ensure that you’re supported, along with an opportunity for internal upward mobility as our growing team continues to scale
- Comprehensive medical benefits (health, vision, and dental)
- Subsidised lunch programme, corporate gym discounts, monthly team events, free breakfast & snacks
- Holiday allowance, excl. public holidays
Company values
- Results-orientation: Are you energized by results and outcomes?
- Drive: Do you excel beyond what’s asked of you?
- Adaptability: Do you thrive in an ever-changing environment?
- Humility: Do you view yourself as a constant ‘work-in-progress’?
- Empathy: Can you see the world through other’s eyes?
Company HQ
City of London, London, UK
Articles
Leadership
Max Cartellieri
(Co-CEO)Has been a Consultant at McKinsey & Company and Investment Executive at BC Partners. Co-founder and CEO at Ciao for seven years.
Andrew Heath
(Co-CEO)Previously Associate at the Boston Consulting Group and Managing Director at GoIndustry.
People progressing
After joining AlphaSights back in September 2019 as part of the Lateral Recruitment function, Pip has helped to grow our teams across the business and elevate into the Senior Recruiter role.
After graduating in 2016, Will joined AlphaSights in our Client Services Team. In this time, he has worked on a variety of different projects and recently progressed into a Vice President role.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at AlphaSights
- We believe that investing in DEI is the right thing to do and is vital to driving progress. We go the extra mile to build teams of people with diverse backgrounds and experiences, because diversity of thought drives innovation and knowledge diffusion which creates value for our clients, employees and society
- Diversity. We strive to build diverse teams, so we heavily invest in identifying and attracting top talent with diverse backgrounds and experiences
- Equity. Fair and equal treatment is in our DNA. Our processes, culture and values are designed to ensure everyone is treated equitably and with respect
- Inclusion. Our community is vibrant and we want all employees to have a feeling of belonging at AlphaSights. Through our Employee Resource Groups (ERGs) we provide support and community for employees globally
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