Client Service Associate, AlphaSights
2025
$75-90k
Uncapped variable compensation linked to individual performance
More information about location
3-5 days a week in office
Connecting businesses with industry professionals
Job no longer available
Connecting businesses with industry professionals
1001+ employees
Job no longer available
$75-90k
Uncapped variable compensation linked to individual performance
More information about location
3-5 days a week in office
1001+ employees
Company mission
To equip global investors and business leaders with the knowledge that powers better decisions, and our people with the skills that power successful careers.
Role
Who you are
- Undergraduate degree, no subsequent experience necessary
- Track record of strong academic performance (minimum GPA of 3.3)
- Extracurricular achievement throughout school and university
- Internship experience evidencing an interest in business
- Outstanding communication skills
- Fluent English is required
- Work authorization in the United States
- We don’t sponsor visas but will consider applicants with STEM/OPT eligibility
What the job involves
- As a Client Service Associate, your work is at the heart of what we do: you’ll be the link between our clients and the expert knowledge they seek
- To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals
- This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams
- Throughout a fast-paced workday, you’ll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations
- You’ll field incoming project briefs, quickly assess your clients’ exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project
- You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries
- Client service: Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project
- Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness
- Market context: Understand the project context and the legal and regulatory environment in which your clients operate
- Apply the compliance protocols to each situation
- Expert recruiting: Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your clients’ projects
- Commercial impact: Take on direct revenue responsibility and own monthly targets from the outset
- Client and senior executive facing responsibility from the get-go
- The opportunity to make a measurable contribution to your business unit’s revenue growth and to achieve significant variable compensation reflecting your success
- A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years
- A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills
- An inspiring, high-energy, merit-based environment with ambitious peers
Our take
Businesses often invest significant time and effort into finding expert knowledge in a process that can be a difficult and arduous. AlphaSights bridges the gap between businesses and industry experts by sourcing people with relevant knowledge so businesses don't have to.
Through the use of artificial intelligence, AlphaSights is able to provide an end-to-end service for businesses whilst rigorously complying with company requirements. A central, ever-evolving system allows the company to keep on top of the new and most relevant industry professionals in real-time to provide tailor-made and effective service.
AlphaSights supports private equity funds, hedge funds, consultancies, Fortune 500 companies and Social Impact & Non-Profits.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
178 people
Martin, Manager, Consulting
Our mission
We serve the world's top investors and business leaders. Our success relies on us fielding an elite team that clients see as an extension of their ownInsights
4% employee growth in 12 months
Company
Funding (1 round)
Jan 2008
$9.1m
SEED
Total funding: $9.1m
Company values
- Results-orientation: Simply put, we exist to achieve results - for our clients, our people and our company. Actions speak louder than words, but results speak louder than actions
- Drive: We pursue ambitious goals, and we have the grit and patience to achieve them. Success is no overnight miracle - it comes from doing ordinary things extraordinarily well, every day
- Empathy: We seek to deeply understand others' needs and perspectives, add value to their lives, and build lasting, trust-based relationships
- Adaptability: The world around us changes constantly. We think on our feet, pivot quickly and embrace ambiguity and change positively
- Humility: We view ourselves as a work-in-progress and look to learn, grow and improve every day. We are aware of just how much better we can still become
Company HQ
City of London, London, UK
Leadership
Max Cartellieri
(Co-Founder & Co-CEO)Began their career as a Consultant at McKinsey & Company. They then went on to co-found Ciao where they served as the Co-CEO for 7 years before co-founding AlphaSights
Andrew Heath
(Co-Founder & Co-CEO)Began their career as an Associate at The Boston Consulting Group. They then spent 7 years as a Managing Director at GoIndustry DoveBid.
People progressing
After joining AlphaSights back in September 2019 as part of the Lateral Recruitment function, Pip has helped to grow teams across the business and elevated to Senior Recruitment Associate and now Talent Acquisition Manager.
People breakdown
Working location
100%
Hybrid
Last updated on 04 December 2024
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at AlphaSights
- We believe that investing in DEI is the right thing to do and is vital to driving progress. We go the extra mile to build teams of people with diverse backgrounds and experiences because diversity of thought drives innovation and knowledge diffusion which creates value for our clients, employees and society
- Diversity: We strive to build diverse teams, so we heavily invest in identifying and attracting top talent with diverse backgrounds and experiences
- Equity: Fair and equal treatment is in our DNA. Our processes, culture and values are designed to ensure everyone is treated equitably and with respect
- Inclusion: Our community is vibrant and we want all employees to have a feeling of belonging at AlphaSights. Through our Employee Resource Groups (ERGs) we provide support and community for employees globally
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