Vice President of Specialist Solutions, Salesforce
CBS OU
$260.6-383.5k
Salary dependent on location. + ESPP
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$260.6-383.5k
Salary dependent on location. + ESPP
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 10+ years in enterprise software, with deep experience in solution engineering or technical sales
- 5+ years leading and scaling technical or specialist teams
- Proven experience driving revenue impact through platform-led solutions
- Strong track record partnering with Sales leadership and engaging executive buyers
- Experience across multiple Salesforce clouds (e.g., Service, Revenue, Commerce, Analytics, Slack)
- Ability to clearly articulate Customer 360 platform value and business outcomes
- Strong understanding of how modern services, digital, and data platforms support CBS industries
- Exceptional people leader with a history of developing top talent
- Executive-level communicator with strong storytelling and presentation skills
- Strategic thinker with strong business acumen
- Highly collaborative, with the ability to influence across Sales, Product, and Marketing
- Results-oriented operator who balances vision with execution
What the job involves
- The VP of Specialist Solutions for the CBS leads a high-impact team of Solution Specialists across key Salesforce clouds including Tableau, Marketing, Slack, Service Cloud, Revenue Cloud, Experience Cloud, and Commerce Cloud
- This role is responsible for shaping how Salesforce brings its full Customer 360 platform to market across CBS industries such as Professional Services, Business Services, TTH, Engineering & Construction, and our vast Commercial & Lifestyle businesses
- This leader is a strategic partner to Sales, Product, and Marketing, ensuring specialists engage early, deliver differentiated platform value, and continuously raise the bar on solution quality, enablement, and execution
- The VP plays a critical role in accelerating pipeline, influencing roadmap, and helping CBS customers modernize how they sell, service, and operate
- Lead and scale a team of Solution Specialists across multiple cloud products
- Define and evolve CBS-relevant solution frameworks that showcase the full Customer 360 platform
- Partner with CBS GTM leadership to align specialist strategy to business priorities and growth motions
- Drive differentiated platform storytelling that resonates across CBS industries
- Ensure specialists engage early in account planning alongside Core and Specialist Sales
- Embed platform vision into customer roadmaps, transformation programs, and executive conversations
- Act as an executive technical advisor on complex, high-value deals
- Drive pipeline influence, win rates, and attach through strong specialist execution
- Build strong, trusted relationships with Product leadership to influence roadmap and readiness
- Ensure specialists are deeply enabled on new releases, roadmaps, and competitive differentiation
- Translate product innovation into clear customer outcomes and field-ready narratives
- Create feedback loops from the field to Product based on real customer needs
- Build, mentor, and retain a high-performing specialist organization
- Establish best practices, coverage models, and specialist engagement standards
- Develop clear career paths and growth opportunities for specialist talent
- Foster a culture of accountability, collaboration, and continuous improvement
- Partner closely with Sales leadership to optimize specialist deployment and coverage
- Collaborate with Marketing and Industry teams on messaging and solution positioning
- Work with Customer Success to ensure smooth transitions and long-term adoption
- Share learnings and scale best practices across the broader Solutions organization
- Success Metrics:
- Team & Execution
- Specialist engagement effectiveness and field satisfaction
- Talent retention, growth, and internal promotion pipeline
- Coverage model efficiency and specialist utilization
- Business Impact
- Pipeline influence and acceleration in CBS accounts
- Win rates and platform attach with specialist engagement
- Customer satisfaction and executive reference-ability
- Strategic Outcomes
- Adoption of CBS-specific solution frameworks
- Strength of Product partnerships and field readiness
- Measurable impact on how Salesforce brings Customer 360 to market in CBS
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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