Executive Assistant to CEO, Lloyds
Business & Commercial Banking
£120-138k
Offers annual performance-related bonus
More information about location
2+ days a week in office (Old Broad Street, London)
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£120-138k
Offers annual performance-related bonus
More information about location
2+ days a week in office (Old Broad Street, London)
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Do you have deep commercial understanding of the Business & Commercial Banking business with strong data and analytical capabilities able to translate complex financial information into insight and executable plans? Alongside you'll have experience of:
- Compliance with the regulatory system: high standards of conduct and behaviour, especially with regards to the interests of customers; and adherence to colleague fitness and propriety requirements; understanding of the importance of documentary evidence for key decisions. Responsible delegation of responsibility; understanding of corporate governance
- Makes sound decisions; balances short term needs and long term goals, takes account of the CEO and wider customer agenda but knows the right thing to do, sets clear overall direction with simplicity and handles ambiguity
- Emphasis on collaboration, shows a strong commitment to professional ethics and serving the Group and society. Actively collaborates with customers partners, and team members, such as peers, customers, and regulators. Possesses effective and concise interpersonal skills. Strong background of forming relationships and gaining trust at the most senior levels of leadership. Gains peoples commitment; knows self deeply and creates a complementary team, understands impact on others and influences well, generates understanding and commitment from others, builds trust and collaborative relationships through honest and open dialogue and makes time to mentor and develop others
- Passionate about making a difference! Relentlessly overcomes obstacles, has drive and determination to succeed, creates innovation, confidence in own abilities, resilient and energetic!
- Uses analytical tools and techniques, supported by comprehensive business experiences, to formulate and define business plans and strategies to support the CEO
- Has a comprehensive understanding of the Group’s overall aims, structure policies and culture together with a detailed knowledge of the policies, operations, systems and key strategies in own business unit
What the job involves
- This is an outstanding opportunity to lead the Executive office and provide direct support to our CEO, Business and Commercial Banking (BCB) in all matters relating to the CEO
- You'll play a vital role to influence key internal and external customers, deputise for senior colleagues and contribute to the broader BCB strategy, goals and business decision making of the area
- Prepare, analyse, review, brief and present a range of sophisticated reports and papers typically for the Board, Group Executive Committee or other senior committees, where appropriate investigating issues and solutions with the relevant business areas
- Handling the operation of the GEC, Board and Group Risk Committees BCB updates, writing and reviewing Executive and Board papers. Owning monthly BCB Business Review & Support Meeting (BRSM), including agenda setting with CEO and writing and formulating multiple clear and succinct updates for Group CEO
- Running the end to end BCB Executive Committee, including forward agenda setting with CEO and ensuring papers are clear and succinct with alignment to strategy and objectives. Lead BCB offsites 3-4 times every year. Work closely with the BCB Senior Leadership Team (BCB SLT) for smooth operation of BCB and ensure that the CEO BCB is promptly updated of key issues and opportunities. Act on behalf of the Executive on specific issues or committees/project teams where duly authorised
- Undertake specific research on a wide range of subject matter, recommending solutions/actions where appropriate as directed by the Executive
- Engage senior key customers including the Group Chief Executive Office, BU offices and other Group functions to stay on top of emerging matters and ensure BCB is appropriately represented and responsive to matters arising
- Champion and find opportunities for any change that will enhance colleague engagement, continuous improvement, particularly as these relate to efficient and effective governance of the BCB Business Unit
- Build and maintain external and internal networks in order to influence the strategic agenda, identify and enhance business operations and build our profile
- Liaison with Group Corporate Affairs to plan, co-ordinate and deliver both internal and external conferences, produce speeches, presentations and communications activities, cascades and events, ensuring appropriate messages are aligned to business strategy and communicated to key audiences/colleagues in area as necessary. Ensuring CEO has regular drumbeat of activity both with colleagues and customers, encompassing variety of BCB teams and customer interactions
- Lead and/ or direct ‘special projects’ ensuring alignment with Group and business strategy. Lead, alongside People and Chief Operating Office, the performance management framework for BCB CEO LT
- Organise the efficient day to day running of the Executives Office in conjunction with the PA in line with team needs and priorities, working closely with BCB, Group CEO and wider GEC offices. Screen incoming information and communications including complaints directed to the Executive, responding, rerouting, prioritising as appropriate
- Employees of the Executive Office will need to work together to ensure compliance of SMR and Group policies and standards is met and maintained. A key area of consideration is to ensure the Executive Office Shared drive is run and sustained to reflect the decisions and records including critical records within the office which formally sits with CEO reasonable steps
- Ensure compliance with instructions, procedures, and guidelines together with all relevant regulatory and statutory requirements where appropriate implementing actions to protect the bank’s business at all time
- Support the BCB CEO or equivalent in managing the office, maintaining records, and following the Executive Handbook, Group policies, and standards
Application process
- End Date:
- Sunday 14 December 2025
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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