UX Designer, Amazon
People Engagement Experience
$106-184k
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
$106-184k
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker
- The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment
- Our environment requires the skills to work collaboratively and the commitment to take ownership when needed
- 6+ years of design experience
- Expertise with standard design tools such as Figma, Sketch, and Adobe Creative Suite (Illustrator, InDesign, Photoshop)
- An online portfolio or samples of work demonstrating experience creating exceptional end-to-end, user-centered design solutions and patterns across desktop and mobile devices
Desirable
- A bachelor's degree in interaction design, human-computer interaction (HCI), or related degree
- Experience in delivering design solutions with measurable impact for projects of large scope and complexity
- Excellent communication, presentation, and storytelling skills with an ability to present to and influence other designers, PMs, and senior executive management
- Experience creating prototypes or highly detailed wireframes for complex web applications
- Ability to deliver a long-term UX vision, with an iterative plan to actualize that vision over time in a rapid, iterative design and development environment
- A desire and ability to work with an incredibly diverse and talented team
- Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research)
What the job involves
- The People Engagement Experience (PEX) team is revolutionizing the user experience for Amazonians across the globe
- Our team of forward-thinking UX designers, researchers, writers and design technologists work on products that have a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers
- We’re also customer-obsessed, driving impact across the company by delivering on user-centered and business needs
- We support Amazon's mission to become Earth's best employer through making it easier to acquire, train and retain employees
- As a UX Designer on the PEX team, you will design employee product experiences at a global scale
- You will collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operations organizations
- You will also identify large scope product opportunities and long-term design vision to raise the UX bar for this domain
- Assume ownership for the end-to-end product experiences and features across desktop, mobile and more
- Manage the user experience design of multiple mid-to-large-sized programs
- Contribute to the vision for the organization and influence product strategy and roadmaps. Lead the discovery, strategize concept design and launch phases of a project
- Work through complex design solutions for sometimes ambiguous problems where requirements, customer needs, and technical feasibility may not be initially defined
- Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies
- Model behavior that exemplifies Amazon Leadership Principles in their team. Raises the design bar for the organization
- Provide coaching and feedback, with an emphasis on growing junior Independent Contributors and leadership capability
- Create and drive adoption of design guidelines, mechanisms, best practices, process and tools
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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