Staff Full Stack Software Engineer, Twilio

CA$157-196.2k

Salary applicable to applicants in British Columbia only

React

AWS

TypeScript

GCP

JavaScript

Kafka

Hadoop

Azure

Spark

Senior and Expert level

Remote from Canada

More information about location

Cloud communications software

Be an early applicant

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

CA$157-196.2k

Salary applicable to applicants in British Columbia only

React

AWS

TypeScript

GCP

JavaScript

Kafka

Hadoop

Azure

Spark

Senior and Expert level

Remote from Canada

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

Bachelor's degree in Computer Science, Engineering, or a related field
8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role
Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React
Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems
Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines
Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams
Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams
Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines

Desirable

Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus
Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure)

What the job involves

Join the team as our next Staff Software Engineer in the Efficiency Engineering team in Services Operations
This position is needed to directly influence the development and deployment of our solutions, improving operational efficiency and enhancing customer experiences
This role is pivotal in guaranteeing that Efficiency Engineering is equipped with the expert talents required to consistently deliver cutting-edge software and data science solutions
Joining this team offers the opportunity to work on cutting-edge software and AI/ML projects, contributing to innovative solutions that drive efficiency and customer success at a global scale
Success means delivering high-quality products on time, effectively collaborating with cross-functional teams, and significantly contributing to Twilio’s strategic goals
Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance
Serve as developer leader in distributed systems, data technologies, with strong software engineering skills
Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices
Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning
Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions
Continuously adapt to the evolving JavaScript ecosystem to maximize engineering efficiency
Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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