Senior Operations Associate, Flock Safety
$70-90k
+ Equity
More information about location
Public safety operating system
Be an early applicant
Public safety operating system
501-1000 employees
Be an early applicant
$70-90k
+ Equity
More information about location
501-1000 employees
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- The ideal candidate is a self-starter who thrives in ambiguous environments and is very comfortable using data and metrics to inform swift decision-making
- 3+ years of experience working in a high-growth operational environment
- Comfortable working in a fast-paced setting focused on meeting and exceeding SLAs to provide a memorable service experience
- Analytical, utilizing reports and a suite of tools to assess market trends, identifying challenges, and solutions to achieve desired outcomes
- Proven ability to collaborate effectively with cross-functional teams, influence stakeholders, and drive consensus in a dynamic fast-paced environment
- Highly adaptable self-starter who embraces change and knows how to pivot when confronted with new challenges
- Demonstrate strong follow-through and ability to self-manage multiple tasks and projects at once
- Are willing to work some evenings/weekends as needed - to be discussed during the interview process
- Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day
What the job involves
- We are seeking a data-driven and detail-oriented Operations Associate to own the acceleration of scheduling and delivery quality across a designated set of markets
- This role involves solving complex operational ‘puzzles’, working closely with cross-functional partners and leaders to drive meaningful impact for the business
- 90 Days at Flock
- We are a results-oriented culture and believe job descriptions are a thing of the past
- We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months
- This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety
- The First 30 Days
- You will familiarize yourself with team metrics, reporting, and systems used to maximize efficiency in Field Service
- Begin to dive into your assigned territories learning about their unique intricacies
- Building relationships with internal and external partners
- The First 60 Days
- Working with key stakeholders to solve everyday complex problems efficiently and effectively
- Leveraging tools, resources, and relationships to optimize the companies performance
- Managing weekly schedule reviews and driving the decision making process
- 90 Days & Beyond
- Fully running your assigned territories as the subject matter expert
- Demonstrating your ability to solve complex problems effectively
- Actively striving to exceed team goals
- Adapting to constantly changing priorities
Application process
- Deadline to Apply: December 6, 2025 at 8:00 AM UTC
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Mar 2025
$275m
LATE VC
Mar 2024
$200m
SERIES G
Total funding: $857.8m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company HQ
Home Park, Atlanta, GA
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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