Delivery Manager, Policy Expert
2+ days a week in office
Digital home & car insurance provider
Open for applications
Digital home & car insurance provider
201-500 employees
Open for applications
2+ days a week in office
201-500 employees
Company mission
Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.
Role
Who you are
- Someone who can foster open, trusting relationships and constructively feedback and influence positively
- A more strategic thinker with solid organisational skills, able to proactively manage risks, dependencies, and outcomes, maintaining alignment with broader business strategies and priorities
- Adept at managing delivery in agile and cross-functional environments, skilled at providing structure and appropriate governance to execution
- A highly effective communicator to all stakeholder levels, both technical and non-technical
- Examples of interesting and challenging experience leading deliveries throughout the lifecycle and an approach that brings clarity and simplicity to ambiguity
- Complete understanding of continuous Agile delivery with a track record of team improvement through emergent and leading practices
- Really strong people and change management knowledge to help mentor, shape and grow a highly productive, dynamic and technically proficient team
- Someone who can integrate with a delivery group that is open to learn, evolve and enable personal and collective development
What the job involves
- The Delivery function is critical to ensuring ambitious product delivery is successful by guiding technology change from ideation to implementation on a platform built by us
- The business is scaling across the board, and the team needs another delivery specialist to join and support us on that growth journey
- As a Delivery Manager, you’ll be experienced in agile delivery, know when to challenge and when to listen, you’re always proactive and an excellent problem spotter and resolver
- You’ll lead the delivery of our one or several of our product streams of work
- Collaborating closely with Product Heads ensuring alignment with executive and strategic objectives
- Delivering product roadmaps and well understood success criteria aligned to business delivery needs via high-performing cross-functional teams
- Using data driven insights to inform inspect and adapt principles and opportunities for continuous improvement
- Agreeing responsibilities, tasks and expectations with the team so everyone is clear on their role and contribution
- Communicating with stakeholders about the work and progress of the team, including escalating blockers and risks and managing dependencies
- Visualising the work of the team to forecast, track and ensure sustainable progress
- Championing MVP and incremental based Agile practices
- Supporting and challenging individuals and the team to achieve
Application process
- We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful
Salary benchmarks
Our take
Policy Expert is a trusted insurance provider, serving more than 1M home and car insurance customers across the UK since its launch in 2011. Policy Expert was the first insurer to be designed for aggregator sites, allowing it to capitalise on the growth of price comparison sites like Compare the Market and GoCompare.
It is a part of QMetric Group, which set out to redesign what an insurer should be, even before 'InsurTech' was a word. It has streamlined how people buy insurance by building its own tech and owning the process end to end. With a strong belief that competition and transparency are key to the future of any market, QMetric launched Policy Expert to meet the changing consumer trends over the past decade.
Since its founding, it has recorded significant year-on-year growth to become one of the UK’s ten biggest home insurance providers while diversifying its proposition by entering the motor market in 2019. Now, with Cinven acquiring a majority shareholder, Policy Expert is in a great position to further accelerate its growth and expand even further in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Intelligent people
"My colleagues have high attention to detail and explain their decisions and viewpoints very well. It's inspiring to work with teammates with high..."
Company values
- We act with Expertise
- We work as a Team
- We care about People
- We stick to our Principles
- We get things done
Company HQ
City of London, London, UK
Leadership
Adam Powell
(Co-Founder & COO)COO at Policy Expert since 2010, prior to which he was the Head of New Markets at Simply Business.
Steve Hardy
(CEO)Previously a Non Executive Director at Roojai, QMetric Group, C-Quence.
People progressing
Paul started as a Business Analyst back in 2019 and has been fundamental in our growth and now Policy Experts Head of Delivery.
Ezgi joined back in 2019 in the Business Analysis team. She has excelled in her work and really contributed to building out the function. In 2023 she was promoted to Head of Business Analysis and in 2025 further promoted to Senior Product Manager.
Diversity, Equity & Inclusion at Policy Expert
- We’re committed to creating a culture of inclusivity where every employee feels welcome, and different perspectives are valued and encouraged. We respect and value people's differences. In fact, we welcome it, as this brings a wider range of ideas, opinions and experience.
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