Senior Software Engineer, Zoom
Digital Marketing
$124-271.2k
+ Bonus and equity
Office located in San Jose, CA
Video-focused online communications platform
Be an early applicant
Video-focused online communications platform
1001+ employees
Be an early applicant
$124-271.2k
+ Bonus and equity
Office located in San Jose, CA
1001+ employees
Company mission
To make video communications frictionless and secure.
Role
Who you are
- The role requires hands-on experience with marketing platforms such as Customer Data Platforms (CDP) and Marketing Automation Platforms (MAP
- You'll need strong skills in data integration, problem-solving, and communication
- Have a BS or MS in Engineering, Computer Science, or a related technical field
- Be proficient in Python with advanced database skills, including complex SQL, performance optimization, and large-scale data processing
- Possess experience in data engineering and architecture, building batch and streaming pipelines using platforms such as Apache Airflow and Kafka
- Have knowledge of real-time data processing frameworks (Apache Flink, Spark Streaming) for eventdriven marketing
- Possess experience with Customer Data Platforms such as Salesforce Data Cloud, and Marketing Automation Platforms including HubSpot and Salesforce Marketing Cloud
- Have knowledge of customer data management, data privacy regulations and secure data architecture
- Have demonstrated expertise in digital marketing technologies, including advanced data analytics tools and marketing automation platforms. Problem-solving ability and a blend of technical and business acumen
- Own experience in cloud-native technologies with CI/CD pipelines or modern JavaScript frameworks (React, Angular, or Vue.js)
What the job involves
- As a Senior Engineer - Marketing Technology, you will design and implement secure, scalable solutions supporting global marketing operations
- Working closely with product owners, functional architects, and marketing stakeholders, you will transform business requirements into robust technical implementations
- You'll be part of the enterprise marketing and architecture team that delivers best-in-class technology solutions supporting global marketing initiatives
- Our team develops marketing business and system capabilities spanning customer profiling, journey mapping, campaign execution, omnichannel engagement, lead management, data insights, and ROI measurement
- We collaborate closely with online, direct, and indirect business leaders, product managers, and engineering teams to ensure alignment with strategic goals and operational excellence
- Unifying customer data across the Zoom ecosystem and transaction tools to enhance efficiency and address business use cases
- Integrating data across warehouses (Snowflake, Databricks), transaction platforms (Salesforce), web analytics, and product usage metrics to create a unified data ecosystem
- Implementing business use cases across CDPs, ABM platforms, and MAPs (e.g., Salesforce Data Cloud, SFMC, Pardot) to enable seamless omnichannel integration
- Designing event-based triggers responding to user actions and content behavior, delivering personalized messaging across email, SMS, WhatsApp, social, video ads, and in-app notifications
- Identifying Resolution & Customer 360: Maintaining unified customer profiles through deterministic and probabilistic matching rules to ensure consistent cross-channel customer experiences
- Leveraging Artificial Intelligence to Enhance Productivity and Accelerate Business Use Case Implementation
- Monitoring and auditing of data flows with complete log visibility for enhanced control
- Working closely with Engineering, Product Management, Sales, and Marketing teams to align technical roadmaps with market needs
Application process
- End Date: December 31, 2025
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic aquisitions, such as that of Solvvy (an AI and automation service) in 2022. It remains to be seen if this will be enough to turn things around for Zoom: along with many other large tech companies it has recently engaged in large-scale layoffs to realign itself with a difficult economic situation. Still, it is a profitable company and a household name, and its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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