Staff Front End Engineer, UpKeep
AI-powered asset operations platform
Job no longer available
AI-powered asset operations platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To streamline the work order process and take you from reactive to preventive maintenance.
Role
Who you are
- Bachelor’s degree in Computer Science or a related field preferred
- 10+ years of hands-on programming experience in one of the following languages: Javascript
- Excellence in front-end Typescript/React architecture and development
- Experience working with NodeJS
- Experience operating and maintaining live web services and troubleshooting live issues
- Experience developing fault-tolerant distributed systems from the ground up, including requirements-gathering, architecture design, project breakdown, and execution
- Experience defining team-level technical processes, such as code reviews and testing
- Experience developing and operating services at scale
- Experience with cloud services (e.g. AWS)
- Experience with containerization technologies (e.g. Docker, Kubernetes)
Desirable
- Receptive to change – is flexible. Seeks and adopts improved approaches and processes
- Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance
- Manages the workload - makes timely decisions, prioritises effectively, solves problems, monitors results and takes remedial action where necessary
- Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs
- Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn
- Communicates ideas – respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives
- Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work
- Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values
- Act as a good citizen of UpKeep
What the job involves
- As a Staff Software Engineer, you will drive the success of exciting initiatives that transform how our customers use UpKeep
- Your product and technical guidance along with working through and empowering others will enable new products and improve current ones in order to reach more customers and provide delightful and enriching customer experiences
- Collaborate cross-functionally with designers, product managers, and other engineers to design, implement, and iterate on features and product directions
- Provide technical leadership to a talented engineering team, guiding them on architectural decisions and coding best practices
- Iterate quickly on experiments while preventing technical lock-in
- Actively identify and propose strategies to resolve technical problems affecting the team, demonstrating a strategic mindset
- Determine methods and procedures used by the team, focusing on continuous improvement and efficiency
- Provide input on prioritization of engineering-led initiatives in short- and long-term planning and roadmaps
- Contribute to the growth of team members through code reviews, documentation, technical guidance, and mentorship
- Take responsibility for team and system-wide documentation, ensuring that knowledge is well-documented and shared within the team and beyond
Our take
For hundreds of thousands of repair workers, as well as facilities and operations managers, the task of making maintenance requests proves to be time-consuming and inefficient. UpKeep was designed so these critical workflow decisions can be made with data-driven insights and in real time, without mountains of note taking and paperwork.
For a monthly subscription fee, UpKeep's users can manage assets and inventory, track time and cost, implement preventative maintenance, and more, with two tiers of features plus a customizable business option to choose from. The platform serves companies across industries, from manufacturing and farming, to hospitality and fitness, and includes global enterprises like Yamaha and Unilever. It keeps the sharing of all types of maintenance issues conveniently on one platform, in an easy to read user friendly interface.
In 2022, the company successfully patented its "UpKeep Edge" product, which leverages sensors and cellular gateways to deliver real-time data on operating environments. This achievement showcases that the company is at the forefront of innovation in its field, and is positioned well to continue bringing next-level products to its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2020
$36m
SERIES B
Mar 2018
$10m
SERIES A
Total funding: $48.9m
Company benefits
- Work from Home & Hyrbid: Most roles are fully remote, with a home office and WiFi stipend. Some positions are based in our Los Angeles HQ for in-person collaboration.
- Stock Options: We want our full-time employees to share in ownership and success of the company. Team members will receive Incentive Stock Options that can be purchased as soon as they are vested.
- Medical, Mental, Dental & Vision: We are committed to providing a comprehensive benefits program that helps our employees and their families stay healthy and maintain a positive work/life balance.
- 401k Plan: The future looks bright! We are happy to offer our employees the retirement benefits to build the future they want.
- Flexible Time Off: Our flexible PTO policy allows you to take the time you want and need to feel recharged and refreshed.
- Paid Parental Leave: UpKeep strives to support all of our employees. For those expanding their families, we offer a paid parental leave program to enable you to care for and bond with a newborn, newly adopted, or newly placed child.
- Los Angeles HQ: Our fully stocked HQ in the heart of Westwood village allows our teams to connect in person.
- Connected Culture: From virtual team events to in-person meetups, we keep our distributed team connected and engaged.
Company HQ
Westwood, Los Angeles, CA
Leadership
Ryan Chan
(Founder & CEO)Having studied at UCB, they worked as a Developer and Engineer for 3 years, before founding UpKeep as CEO in April 2016. They have been CEO since, alongside angel investing.
Justin Bates
(CFO)Prior to joining UpKeep in 2025, Justin spent nearly 5 years at Greenlight Guru as a Director of Finance, VP of FP&A and EVP of Finance. Before that, he spent nearly 7 years at SmarterHQ as a Controller and Director of Fiannce & Accounting.
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