Compliance and Legal Operations Manager, Contentstack
$145-160k
Headless content management system
Be an early applicant
Headless content management system
501-1000 employees
Be an early applicant
$145-160k
501-1000 employees
Company mission
Contentstack is on a mission to help organizations tell their stories and connect with the people they care about through inspiring, modern experiences.
Role
Who you are
- 5-10 years of experience in compliance and legal operations with a specific focus in Project or Program Management in a SaaS Product environment
- In-depth knowledge of regulatory compliance standards, such as GDPR, CCPA, and experience in overseeing ISO 27001 and SOC audits
- Excellent written and verbal communication skills
- High proficiency with JIRA, Confluence and similar Program management tools. Proficiency with legal software and tools (e.g., contract management, document management, compliance tracking software)
- Great attention to detail. Understanding and resolving complex and multi-departmental issues
- Sharp analytical and problem-solving skills
- Proven experience of establishing proper and transparent program metrics for tracking ongoing progress and detecting bottlenecks
- Experience working with a geographically distributed team
- Must be comfortable communicating with executive management and cross-functional teams
- Some travel is exciting to you!
What the job involves
- The Compliance and Legal Operations Manager plays a critical role in ensuring that the organization adheres to regulatory standards and legal requirements while optimizing the efficiency of legal and compliance functions.
- This role will be responsible for implementing compliance programs, supporting regulatory initiatives, managing legal operations, and ensuring that risk management and legal processes align with business goals. This role requires a blend of strategic oversight, operational management, and hands-on expertise in compliance and legal functions
- This role is for a creative problem-solver who thrives on bringing big ideas to life, simplifying compliance initiatives to prevent business disruptions, reduce company risk, and ultimately boosting customer satisfaction.
- If you’re looking for an opportunity to join an innovative, fun, and fast-paced team where your contributions will have a meaningful impact, we’d love to hear from you! Here’s what you’ll be doing:
- Develop, implement, and maintain compliance programs to ensure adherence to local, state, federal, and international regulations, including GDPR, CCPA, and other relevant standards
- Conduct regular audits, risk assessments, and compliance training across the organization to reinforce legal and ethical standards
- Monitor changes in laws and regulations and advise senior management on necessary updates to policies and procedures
- Oversee the legal department’s operations to drive efficiencies, manage resources, and implement technology tools to streamline legal processes
- Coordinate with internal stakeholders to ensure timely contract review, approval, and execution
- Manage outside counsel relationships, including tracking legal budgets, and invoices
- Draft, update, and enforce internal policies and procedures that reflect current regulatory and legal requirements
- Collaborate with cross-functional teams to implement policies that support business operations and mitigate risk
- Develop and deliver compliance training programs to employees and management
- Increase awareness of the company’s compliance and ethical standards through targeted education and communication campaigns
- Identify, assess, and mitigate potential compliance and legal risks, escalating critical issues to executive leadership as appropriate
- Develop frameworks for reporting compliance incidents and tracking resolution efforts
- Serve as a point of contact for data privacy matters, ensuring that the organization’s data protection practices are in line with legal standards
- Detect, communicate, track, and manage program risks and flag problems before they happen
- Partner with internal departments to address data security risks, initiate and oversee cross-functional privacy related projects, and respond to privacy inquiries
Our take
As enterprises handle and produce increasing volumes of content, the Content Management System (CMS) market is still growing strongly – expected to more than double in size by 2030. To differentiate themselves in a crowded market, disruptors entering the space are championing the idea of “Headless CMS”, through which enterprises can customize the front-end visuals while offering the same level of backend infrastructure.
Co-founded by the same trio that created and sold Built.io, Contentstack is one such disruptor that’s making a strong name for itself. Founded in 2019, the platform is now used by a number of major enterprises including Shell, JPMorgan Chase, McDonald’s, and Walmart.
It’s been a very strong start to life, with huge VC funding as well as a high-profile customer base, but there is still plenty of competition – Storyblok, Prismic, Strapi, and Kontent are all well funded and growing quickly too. That being said, Contenstack is hoping that its no-code automation features will help it stand out from the rest as the company looks to grow internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Nov 2022
$80m
SERIES C
Jun 2021
$57.5m
SERIES B
Total funding: $169m
Company benefits
- Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it
- Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected
- Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including Chase, The Miami HEAT, Cisco, Shell, Express, Riot Games, IcelandAir, Morningstar, and many more!
- One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…
Company values
- We are more than colleagues, we are a tribe.
- We care deeply about our customers and the communities we serve.
- We are dreamers and dream makers, who question the status quo.
- We do the right thing even when no one is watching.
- We are curious trendspotters and brave trendsetters.
- We are global: diverse, yet close; distributed, yet connected.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Neha Sampat
(CEO & Co-Founder)Previously co-founded and was CEO of Raw Engineering and Digital Experience Platform Built.io (acquired by Software AG, 2018). Founder & Owner of Austin Woman Magazine & Host of the Dreammakers podcast. Official Member of Forbes Technology Council.
Nishant Patel
(CTO & Co-Founder)Was previously the Founder, CTO, then CEO of Digital Experience Platform Built.io (acquired by Software AG, 2018), as well Co-founder and CTO at Raw Engineering, where they ran a R&D incubator.
Matthew Baier
(Co-Founder)Was a Co-founder of Built.io, operating as COO until Software AG's 2018 acquisition. Before that they were a Senior Director of Product Marketing for Salesforce.
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