Senior Advisory Solution Architect, ServiceNow
Moveworks Partnerships
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 7+ years of experience in presales solutions architecture, or customer-facing technical roles, ideally within enterprise SaaS environments
- Proven ability to enable and influence technical audiences, including partner field teams, technical leadership, and executives. Deep technical aptitude with a strong understanding of systems architecture, enterprise integrations, and API-driven platforms
- Hands-on experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs
- Strong knowledge of REST APIs and the ability to read documentation, explore new endpoints, and reason through integration design
- Coding experience (e.g., Python, JavaScript, Java, or scripting languages) is preferred but not required; architectural fluency and technical judgment are essential
- Experience debugging technical issues and guiding others toward supported, scalable solutions
- Excellent presentation, communication, and teaching skills, with the ability to adapt messaging for technical practitioners and executive audiences
- Experience working with partner ecosystems (GSIs, SIs, ISVs, or platform partners) is strongly preferred
- Passion for enabling others and creating leverage through systems and content
- Experience with Conversational AI technologies is a plus
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
What the job involves
- We are seeking an exceptional and motivated Presales Solutions Architect to join our dynamic presales team
- This role is fully presales-focused and exists to make our partners independently successful selling Moveworks
- You will serve as a deep technical expert on the Moveworks platform and a force multiplier for our partner ecosystem, enabling partners to confidently position, design, and sell Moveworks
- In this role, you will be embedded in partner activation and strategy
- You will build the technical foundation that enables partners to scale by creating repeatable playbooks, reference architectures, and readiness frameworks
- By serving as a technical escalation point and subject matter expert, you will influence outcomes through technical credibility, coaching partners, and shaping how Moveworks is sold throughout our partner ecosystem
- If you are energized by scaling impact through others, enjoy teaching complex technical concepts, and thrive in roles that require influence without authority, this is an opportunity to play a pivotal role in the growth of Moveworks
- Serve as a deep technical subject matter expert on the Moveworks platform for partners, with a strong understanding of platform internals, integration patterns, and supported architectures
- Activate partners to independently sell Moveworks by teaching them how to technically qualify, scope, position, and design solutions aligned to customer needs and Moveworks best practices
- Build and maintain repeatable partner-facing assets, including technical playbooks, reference architectures, and solution patterns that facilitate consistent and scalable selling
- Design and deliver technical enablement for partners across multiple formats, including live training, workshops, office hours, and field-facing sessions
- Evangelize Moveworks technology and architecture at partner events, internal field kickoffs, and external industry forums
- Help define, evolve, and operationalize partner readiness models, certifications, and technical standards to drive consistency and partner autonomy
- Identify recurring partner challenges and gaps, and proactively address them through improved enablement, guardrails, and scalable solutions
- Collaborate closely with Partnerships, Product, and Presales teams to align partner strategy with platform capabilities and roadmap direction
Salary benchmarks
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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