Chief Compliance Officer, Booking Holdings

United Kingdom

Salary not provided

Senior and Expert level

London

Online travel agent

Be an early applicant

Online travel agent

1001+ employees

B2CHospitalityTravelMarketplacePaymentsFlightsFinancial Services

Be an early applicant

Salary not provided

Senior and Expert level

London

1001+ employees

B2CHospitalityTravelMarketplacePaymentsFlightsFinancial Services

Company mission

To make it easier for everyone to experience the world.

Job

Company

Role

Who you are

We’re looking for a Compliance Director SME with deep UK e-money and payments expertise, who combines regulatory fluency with the leadership, integrity, and adaptability to scale compliance in fast-paced, high-growth environments
Strong knowledge of UK financial services regulatory frameworks, particularly Safeguarding Requirements
Strong knowledge of UK Anti-Money Laundering Requirements
Experience dealing with regulators such as the FCA, PSR or the Bank of England etc
Ensure full governance compliance in the course of achieving the company’s goals and objectives
Leading the compliance culture within an organisation. Providing the relevant training and regular updates to heighten staff’s compliance awareness
The ability to prioritise activities and delegate to others both within the business and external partners
Experience of managing and monitoring the conduct risk and compliance requirements of internal and external channels
Comprehensive understanding of relevant IT systems and payment platforms
Experience in implementing compliance frameworks at dynamic, scaling and innovative companies with a global reach
We’re particularly interested in candidates with experience at leading UK-based fintech, payments, or card issuing where scalable compliance, tech-driven cultures, and FCA regulation are core

What the job involves

Booking Holdings Financial Services UK, is looking for a Chief Compliance Officer (CCO) with strong experience from the payments industry to act as a critical partner to our business, helping develop, launch, and enable our mission to deliver a world-class payments operation to support Booking Holdings Inc’s brands globally
The selected candidate will have the chance to witness firsthand the investment in digital technology that helps take the friction out of travel
The CCO will be a critical appointment and will be primarily responsible for ensuring the business complies with laws, regulatory requirements, policies and procedures across the UK
You’ll report directly to the UK Managing Director, with a dotted line into the Global Chief Compliance Officer and be a key part of the senior management team defining the overall direction of the company
Registration as an EMD Individual with the FCA will be required to fulfil this role
Harnessing the strategic vision of the company this role will be responsible for establishing standards and implementing procedures to ensure that the compliance programs throughout the organisation are effective and efficient in identifying, preventing, detecting and correcting noncompliance with applicable laws and regulations and producing useful management information to support the business as it continues to scale
Given the collaborative nature of the business you will be consistently business partnering with the product, operations, engineering and marketing teams to ensure you understand the intricacies of operations
You will support directly a dynamic organisation of executives, legal experts, risk managers, product managers, finance and treasury professionals, software and hardware engineers, designers, deal makers, and operations specialists who are responsible for bringing products to life across Booking Holdings Inc’s global portfolio of brands, and making an impact on millions of travellers per day
This opportunity represents an exceptional chance to embed yourself with one of the world’s most exciting organisations and help define the future for accessing travel experiences across the world
This role is based in London, UK, reports to the UK management
Due to the regulatory UK component of this role, hiring locally is preferred
The CCO will be a key member of the Executive Team and will serve as designated MLRO and FCA EMD holder
This role will be instrumental in ensuring the organisation meets its strategic objectives under the umbrella of the Booking Holdings Inc family of Brands, with a particular focus on the UK
You will provide assurance to senior management and the Board that there are effective and efficient policies and procedures in place, well understood and respected by all employees, and that the company is complying with all regulatory requirements
You will monitor adherence to (regulatory) compliance frameworks on existing and emerging regulatory requirements
Monitor data classification, collection and control
Ensure work policies and procedures comply with regulatory requirements
Monitor the adequacy and effectiveness of compliance programmes and tools (anti-money laundering, know your client, transaction monitoring, etc.)
Demonstrate ethical leadership and business integrity
Balance short-term concerns and pressures, long-term vision and sustainable organisational success
Fulfil stewardship responsibilities by ensuring effective regulatory and GDPR compliance and control, and responding to regulatory developments
Share strategic leadership responsibilities with the Management team and ensure the compliance function supports the business at a strategic and operational level
Oversee the organisation’s compliance reporting and prepare and present clear and concise compliance reports, advice and guidance to the Board
Engage and communicate effectively with colleagues, customers, suppliers, regulators, and other internal and external stakeholders
Develop the annual compliance work plan and update this periodically
Guide in a productive, professional way, the compliance teams
Provide guidance, advice, and/or training and educational programs, to improve business' understanding of related laws and regulatory requirements
Coordinate efforts related to audits, reviews, and examinations
Develop policies and programs that encourage managers and employees to report suspected fraud, suspicious transactions and other improprieties, without fear of retaliation
Coordinate internal compliance review and monitoring activities, including periodic reviews of departments
Independently investigate and act on matters related to compliance
Oversee and effectively manage the provision of services to the Compliance function
Act as the MLRO for the business

Salary benchmarks

Our take

Booking Holdings is the global heavyweight in online travel and related services, with a footprint spanning over 220 countries and territories. A the parent company of familiar names like Booking.com, Priceline, Agoda, Rentalcars.com, KAYAK, and OpenTable, it's the quiet force powering millions of trips, dinners, and adventures around the world.

The company is continuously strengthening its portfolio too, by expanding what its brands can offer. For instance, Priceline's partnership with Musement (the leading tours and activities company) means travelers can now book experiences and excursions right alongside flights and hotels.

And on the tech front, Booking Holdings is investing in its future with a new technology center, focused on enhancing its fiance systems and driving smarter collaboration across fintech and other vital areas. In a fiercely competitive area, Booking Holdings really does stand tall as a market leader and is ready to ride the continued wave of travel demand.