Senior Machine Learning Engineer, Etsy
1-2 days a week in office
eCommerce platform for handcrafted goods
Be an early applicant
eCommerce platform for handcrafted goods
1001+ employees
Be an early applicant
1-2 days a week in office
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- An M.S. or Ph.D. degree in Computer Science or related engineering fields, and/or 5+ years of practical machine learning experience
- You have a track record of applying statistical techniques in addressing real-world problems
- You are an expert in one of the following fields: text classification, image classification, multimodal machine learning, LLMs/genAI, active learning / human-in-the-loop, reinforcement learning
- You have experience training, deploying, monitoring, debugging and iterating on production machine learning systems
- You can successfully create requirements and lead your team from design through to delivery
- You write understandable, testable code and you have an eye towards maintainability
- You care about the implications of your work on end users
- You value working with people who are curious, enthusiastic, generous, and responsible
What the job involves
- Etsy is hiring a Senior Machine Learning Engineer II to join the Trust & Safety Content Evaluation team, a machine learning team that supports Etsy's ability to detect policy violations in user-generated content.
- Our team works to keep Etsy a trusted and safe place for our members, detecting violations in real-time. This position involves developing multiple complex projects, using strong communication skills to work with applied scientists and machine learning engineers.
- You will also partner with cross-functional stakeholders from different backgrounds and technical levels
- This is a full-time position reporting to the Senior Manager of Engineering, Content Evaluation. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy
- This role requires your presence in Etsy’s Dublin office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of our Dublin office, may be the first to be considered. Learn more details about our work modes and workplace safety policies here
- The Content Evaluation squad within Trust & Safety Product Engineering works to automatically remove dangerous and risky member-generated content from our marketplaces
- We work closely with other Trust & Safety partners in Product, Design, Engineering and Operations, as well as with our Machine Learning Enablement, Inventory and Quality engineering teams
- This year, we are focusing on ensuring the safety of conversations between our sellers and buyers, and on building models to understand the role sellers have in the production of their products. In other words we build the foundational trust that ‘makes Etsy Etsy’
- Prototype, optimize, and scale large-scale multimodal ML models to improve precision and recall of our evaluations core business metrics
- Work with state of the art LLM / genAI techniques to drive innovation in Trust & Safety
- Track cutting-edge ML research and bring back ideas we can actually use to build smarter, faster, and more impactful solutions
- Productionize ML solutions: Develop robust systems for training, deploying, and monitoring ML models at scale
- Leverage existing ML infrastructure and partnerships with platform teams to build scalable and modular ML systems
- Design and implement experiments (Hypothesis testing, A/B testing etc.) to measure marketplace effects
- Coach and train junior team members
- Work closely with product managers, ML engineers, full-stack engineers, and designers to measure and improve our ads marketplace while driving value to our sellers
- Collaborate with Product, Design, Research, Analytics, and others to craft plans that achieve our business goals, while delivering new evaluation and classification systems to match our evolving policy needs
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
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