Senior Sales Strategy & Operations Associate, GlossGenius
$120-150k
+ Equity
3-4 days a week in office
Operating system for appointment-based businesses.
Posted today
Operating system for appointment-based businesses.
201-500 employees
Posted today
$120-150k
+ Equity
3-4 days a week in office
201-500 employees
Company mission
To enable business owners to reach new heights by growing their business and maximizing their income.
Role
Who you are
- 3+ years in revenue operations, sales operations, or a BI/analytics role supporting a GTM org — you’ve been close to pipeline data and the people who depend on it
- Comfortable writing SQL for analysis and data validation — you don’t need to be an engineer, but you can pull your own data, investigate anomalies, and QA a report without waiting on someone else
- Experience building dashboards in a BI tool (Looker, Tableau, Metabase, or equivalent) — you know how to turn a business question into a useful view, even if you partner with data engineers on the heavier infrastructure
- Familiarity with CRM data at a reporting level — HubSpot or Salesforce pipeline data, lifecycle stages, deal history
- Track record of improving data trust — you’ve owned a metrics cleanup, a reporting migration, or a definitional alignment project where the hard part was getting people to agree, not writing the SQL
- Strong documentation instincts — you write things down, build glossaries, and leave processes better than you found them
- Comfortable running cross-functional alignment processes — you can get Finance, Sales, and Marketing in a room and walk out with consensus on a number
- Exposure to a modern data stack (dbt, Fivetran, Snowflake, BigQuery) is a plus — you’ll partner closely with data engineers who own the plumbing, but understanding the landscape helps
- Use AI tools actively to increase your own leverage — you’ve found ways to eliminate busywork and do higher-quality work faster because of them
What the job involves
- Sales reps and managers at GlossGenius need fast, trustworthy access to the data that drives their day — pipeline health, AE performance, forecasts, commissions, funnel conversion
- This role owns the reporting and BI infrastructure that puts those answers directly in front of the people who need them
- You’ll build and maintain the dashboards, self-serve tools, and data quality processes that make the revenue org faster and more self-sufficient — so leaders can make decisions from data they trust without waiting on anyone
- You will report to the Director of RevOps
- You must be commutable to our NYC headquarters and will operate in an in-person environment
- We default to being in-office 3–4 days per week with required attendance on Tuesdays and Thursdays
- Own the Revenue BI layer end-to-end — build and maintain core dashboards covering pipeline, bookings, win rate, AE performance, and funnel conversion; deprecate conflicting reports and enforce a single source of truth
- Build self-serve reporting infrastructure so reps, managers, and GTM leaders can answer their own questions — pipeline coverage, deal velocity, stage conversion — without submitting a request
- Own commission reporting and validation — build and maintain the reporting that AEs and managers rely on for commission visibility; run the data checks that catch errors before they reach reps
- Lead metric definitions and governance — document how each key revenue metric is calculated, run the alignment process with Finance, Sales Leadership, and the CRO, and publish a glossary the full GTM org can reference
- Investigate and resolve data quality issues — when a revenue metric looks wrong, trace it from the dashboard back to source data, identify root cause, and route the fix to the right owner; build proactive monitoring that flags anomalies before they surface in a leadership meeting
- Own the data layer between HubSpot and the forecast model — ensure the pipeline data feeding the forecast is clean, complete, and timely; validate deal data before it enters the weekly forecast process
- Build pipeline and cohort analytics — stage conversion rates, velocity, coverage ratios, win rate analysis by segment, AE cohort, deal source, and competitive scenario; surface patterns that directly inform Sales strategy
- Drive the historical reporting foundation that supports quota setting, territory design, comp plan modeling, and quarterly business reviews
Our take
Business management platforms exist for a wide range of industries, including retail, hospitality, and healthcare. But the beauty industry lacks specialized software and still runs on generic CRMs and basic spreadsheets. Recognizing a gap in the market, GlossGenius has stepped in to provided a specialized business management platform for beauty salons, spas and studios.
With little competition in this niche, GlossGenius has swiftly captured a large market share - it serves over 1000,000 businesses and has raised more than $70 million. With this backing, the company is accelerating platform development, and it is well on the way to fulfilling its long-term aim of developing into the Toast of the beauty industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2026
$44m
SERIES D
Jul 2023
$28m
SERIES C
Total funding: $148.9m
Company HQ
SoHo, New York, NY
Leadership
Danielle Cohen-Shohet
(Founder & CEO)Prior to founding GLossGenius in 2015, Danielle was an Alternative investment Analyst at Goldman Sachs.
Leah Cohen-Shohet
(CBO)Leah joined GlossGenius in 2021 as Chief Business Officer. Prior to this, she worked in Go-To-Market Strategy & Launch at Archipelago. She also spent nearly 6 years at Symphony as a Strategic Chief of Staff, Global Head oCommunity Specialist Group and EVP of Growth & Adoption.
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