Senior Backend Software Engineer, Utility Warehouse
Customer Lifecycle
+ Performance bonus: An annual discretionary bonus ranging from 15-40%
Multiservice utilities provider
Job no longer available
Multiservice utilities provider
1001+ employees
Job no longer available
+ Performance bonus: An annual discretionary bonus ranging from 15-40%
1001+ employees
Company mission
Our mission at Utility Warehouse is to be the Last Switch our customers ever need to make for life's essential services.
Role
Who you are
- You should be a pragmatic, low-ego team player who enjoys a collaborative approach to engineering
- Strong experience building scalable backend services in Go
- Expertise in GraphQL API design and implementation
- Familiarity with cloud-native workflows, including Docker and Kubernetes
- Experience with CI/CD tools such as GitHub Actions or ArgoCD
- Proven track record in test automation and writing production-grade code
- Experience working within autonomous, product-focused teams
- Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do
What the job involves
- We are looking for a backend-focused Senior Software Engineer who thrives on autonomy and solving complex distributed systems problems at scale
- As a player-coach, you will be comfortable mentoring mid-level engineers and modelling best practices within an agile, iterative environment
- We work in small, fully autonomous teams that have real ownership of their products. We use the best tool for the job and constantly look for better
- You will join the Lifecycle team, the home of multi-service sales at Utility Warehouse. The team sits at the heart of UW's growth, alongside Acquisition, building tools for in-life cross-sell and bundling
- We are currently in an exciting period of innovation, building new digital capabilities to meaningfully improve the experience for Customers and Partners alike
- In this role, you will be integral to defining team goals and driving prioritisation to meet our objectives. You will take responsibility for technical decisions and influence engineering standards across the wider group
- Be integral in defining team goals, ensuring proposed work aligns with our objectives and driving prioritisation to best achieve them
- Design and implement complex technical solutions that align with our strategy, influencing guidelines and standards across the wider engineering group
- Take responsibility for technical decisions within your team, demonstrating expertise across multiple technologies
- Own large technical features from design to completion, making well-informed trade-offs between progress and perfection
- Provide technical direction to your squad, proactively tackling debt and reducing complexity in our services and processes
- Develop a high-level understanding of our multi-service business model, leading discussions on how your squad's work contributes to the broader company strategy
- Teach our culture to others and mentor engineers via pairing and code reviews, fostering collaboration where all voices are heard
- Lead complex projects and discovery into unknowns, working well under pressure to drive the team forward
Salary benchmarks
Our take
Budgeting for a household is no easy task, especially when you've got to keep track of various bills from different providers. That's why Utility Warehouse provides customers with all their home services – including energy, broadband, mobile and insurance – in one simple, monthly bill.
The company says that this all-in-one approach ‘makes budgeting so much easier’ for customers, which is backed up by a strong customer services record. Though it does not advertise heavily, its partners are given incentives to sign up new customers, which has contributed to its impressive growth thus far.
Boasting over 1 million customers across the services they sell, Utility Warehouse is one of the largest energy providers outside the 'Big 6'. Its unique approach, and established footing in the market, should ensure it continues to compete with other challengers as the utilities sector further evolves.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"My manager is always looking to create more opportunities for me to have my voice heard and be stretched into areas I've not necessarily worked in..."
Company benefits
- An industry benchmarked salary. We’ll share it during your first conversation
- Annual discretionary performance based, annual bonus scheme
- Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
- Holiday trading- buy & sell up to 5 days holiday each year
- Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
- A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool
- Save as You Earn scheme
- Family-friendly policies, designed to help you and your family thrive
- Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and wellbeing apps
- Electric Car salary sacrifice scheme through Tusker
- Belonging groups that help UW shape an even more inclusive future
- A commitment to helping you develop your career journey through learning, coaching and new experiences
Company values
- We’re people helping people: Because it keeps us real
- We’re open, empathetic, and foster belonging
- We get it done together: Because it helps us get things done
Company HQ
Farringdon, London, UK
Articles
Leadership
Stuart Burnett
(CEO)Stuart began his career as a corporate lawyer before working in several notable insurance firms. He joined UW in 2016 and has held several leadership roles, becoming CEO in 2021.
People progressing
Kerry
Joined as an Electricity Operations Analyst. Promoted 6 times and is now Head of Energy Operations.
Diversity, Equity & Inclusion at Utility Warehouse
Stuart Burnett (Co-CEO)
- We’re a unique bunch of people here at UW – and that’s just how we like it. We embrace different perspectives, experiences, and personalities, creating an inclusive environment where people feel they can belong
- We write job description requirements as minimally as possible to encourage candidates who may exclude themselves to apply, and the Recruitment team work with our hiring managers to minimise bias in the hiring process
- We have a number of active Employee-led Inclusion groups - Menopause Support Pride, Women in Leadership Carers Support
- We openly publish our D&I results internally and externally as well as our targets for improvement.
- We put on unconscious bias workshops and training for all team members
- We provide mental health support and other wellness initiatives to support all our team members
- We are a member of the Women in Utilities network and actively support opportunities for mentoring through the group
- We provide inclusive leadership learning to all people leaders at UW
- We have committed to the Race at Work Charter
- We have an active, zero-tolerance, Harassment and Bullying policy
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