Business Operations Senior Analyst, Aetion

• The ideal candidate will collaborate with cross-functional teams to develop data-driven insights and strategies that optimize performance and support business growth
• Bachelor’s degree in Business Administration, Finance, Economics, Marketing, Supply Chain, or a related field. A master’s degree is a plus
• 3-5 years of experience in business operations, financial analysis, marketing operations, or a related field
• Strong analytical and problem-solving skills, with proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau, Power BI)
• Experience with CRM and ERP systems (e.g., Salesforce, SAP, HubSpot)
• Knowledge of proposal management tools, contract lifecycle management (CLM) systems, and deal desk processes
• Strong communication and stakeholder management skills
• Ability to work independently and as part of a team in a fast-paced environment
• Project management skills with the ability to handle multiple initiatives simultaneously

Desirable

• We are seeking a highly analytical and detail-oriented Business Operations Senior Analyst to support and enhance our operational processes
• This role will focus on proposal and contract management, marketing operations, pricing strategies, deal desk support, reporting, and delivery operations
• Support the development and review of proposals, ensuring compliance with company policies and client requirements
• Assist in contract negotiations by analyzing terms and conditions, pricing structures, and risks
• Maintain a centralized repository for contracts and proposals, ensuring accuracy and accessibility
• Work with legal and finance teams to manage contract approvals, renewals, and amendments
• Collaborate with the marketing team to analyze campaign performance, track ROI, and provide actionable insights
• Support lead management and marketing automation processes, ensuring alignment with sales operations
• Assist in budget planning and resource allocation for marketing initiatives
• Develop and maintain pricing models and strategies to optimize profitability and market competitiveness
• Support the deal desk function by reviewing deal structures, discounting, and approvals
• Work closely with sales and finance teams to analyze pricing impacts and ensure alignment with business objectives
• Assist in creating and maintaining competitive pricing intelligence
• Develop and track key performance indicators (KPIs) related to business operations, marketing, sales, and financial performance
• Create dashboards, reports, and presentations for leadership to support strategic decision-making
• Conduct data-driven analysis to identify operational inefficiencies and recommend improvements
• Ensure accuracy and consistency of reporting processes across departments
• Oversee and optimize service and product delivery processes to ensure efficiency and client satisfaction
• Work closely with project managers and delivery teams to track performance against timelines, budgets, and quality standards
• Develop frameworks and best practices for improving delivery operations and resource allocation
• Identify risks and bottlenecks in service delivery and recommend corrective actions
• Collaborate with customer success teams to ensure seamless post-sales implementation and support
• Support operational readiness for new service offerings, ensuring teams have the tools and processes needed for execution