Key Accounts Manager, Soko Glam
$80-100k
More information about location
3 days a week in office (Brooklyn, NY)
Korean skin care, beauty & make up products
Be an early applicant
Korean skin care, beauty & make up products
21-100 employees
Be an early applicant
$80-100k
More information about location
3 days a week in office (Brooklyn, NY)
21-100 employees
Company mission
To help all people believe there are only good (skin) days ahead.
Role
Who you are
- We are looking for a proactive, results-oriented professional who thrives in a fast-paced, dynamic environment and has a strong background in key account management, sales performance analysis, and meeting deadlines effectively
- 5+ years of key account management experience in the beauty or retail industry, particularly within sales or marketing roles at a cosmetics or skincare brand
- Demonstrated success managing major accounts such as Sephora and Ulta, with a deep understanding of open-sell environments and retailer dynamics
- Bachelor’s degree in Marketing, Business Administration, or a related field (advanced degrees or certifications are a plus)
- Strong trade marketing experience, including forecasting, inventory management, sales analysis, budget management, and marketing activation
- Proficiency in CRM and data analysis tools, with the ability to track sales performance, interpret market trends, and optimize retail strategies
- Exceptional relationship-building and negotiation skills, with experience managing cross-functional teams and influencing key stakeholders
- Highly analytical and detail-oriented, with strong project management skills and the ability to juggle multiple priorities in a fast-paced, high-growth environment
- Strong communication skills (written and oral), with the ability to present insights, manage retailer relationships, and execute marketing initiatives effectively
- Self-motivated, results-driven, and adaptable, with a positive attitude and a passion for skincare
- A team player with a can-do mindset, ready to roll up their sleeves and take on multiple responsibilities in a dynamic startup environment
What the job involves
- Reporting to: Senior Director, Key Accounts
- The Key Account Manager at Then I Met You will focus on managing and expanding strategic relationships with key beauty retailers, notably Sephora
- This role combines sales acumen, trade marketing expertise, and strong project management skills to develop and execute strategies that enhance brand presence, drive sales, and improve customer engagement in premium retail environments
- The ideal candidate will be responsible for day-to-day account operations, strategic planning, and achieving sales targets while ensuring seamless collaboration with internal teams to support overall business objectives
- Own and manage smaller retailer accounts while supporting the Senior Director of Key Accounts on larger, high-priority accounts
- Serve as the primary point of contact for day-to-day retailer interactions, ensuring strong and productive relationships
- Build and maintain strong long-term partnerships with retailer teams through regular status meetings and ongoing strategic planning
- Identify and pursue new business opportunities within existing accounts to drive incremental sales
- Develop and implement tailored account strategies that include promotional planning, product placement, and marketing activations to support brand growth
- Partner with retailer teams to develop and execute 360-degree programs that drive sell-through of new launches and core categories
- Proactively brainstorm, build marketing strategies, and collaborate across internal and external teams to maximize retail impact
- Manage all in-store and online marketing activities, ensuring timely delivery of assets, promotions, and merchandising updates to key accounts
- Work closely with the Marketing Team to manage promotional calendars, sampling initiatives, and digital activations, ensuring alignment with retailer strategies
- Oversee merchandising updates and seasonal product assortments for core, limited-life, and digital offerings
- Track and execute digital marketing programs in partnership with retailers, measuring ROI and effectiveness
- Work alongside the Senior Director of Key Accounts to identify growth opportunities within each retailer and execute strategies to meet or exceed sales targets
- Analyze weekly sales performance and provide actionable insights to optimize programs and drive retail sales
- Conduct post-promotion analysis, measuring sell-through and success rates, and provide data-backed recommendations to senior management
- Partner with the Business Development Operations Manager to track account performance, goals, and necessary adjustments
- Liaise with the Supply Chain Team to ensure efficient order management, inventory planning, and fulfillment processes for key accounts
- Collaborate with forecasting and planning teams to track inventory needs, resolve out-of-stock issues, and ensure product availability for retailer programs
- Work closely with internal teams, including marketing, social media, product development, and education, to advocate for retailer needs and ensure the successful execution of initiatives
- Lead communication and project management efforts across departments to align on work goals, meet deadlines, and drive execution
- Ensure internal teams are informed about retailer requirements, merchandising updates, and upcoming launches
Our take
Over the last few years, the Western world has become pretty taken with Korean film & TV, pop music, and “K-Beauty”. Thanks to brands like Dr.Jart+, Peach & Lily, and Soko Glam, Korean beauty products are now accessible and budget-friendly in Western markets.
Soko Glam launched back in 2012 in what was then a fairly cold market, but as the popularity of K-Beauty took hold, the company was well-positioned to grow in tandem. Indeed, co-founder Charlotte Cho is now partly credited with making the 10-step skincare routine as popular as it is today.
Now, it’s one of the most high-profile eCommerce companies in its niche, growing impressively with a small team and relatively little funding. While its position in the US is pretty secure, it’ll be interesting to see how Soko Glam performs on the international market as more local brands emerge in the space.
Steph
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Glassdoor (1.7)
Trustpilot (1.7)
Company
Funding (1 round)
Jan 2016
$2m
SEED
Total funding: $2m
Company benefits
- Medical, Dental, Vision Insurance
- 401K Program
- Generous Paid Time Off
- Parental Leave
- Health & Wellness Benefit
- Work From Anywhere
Company values
- Effectiveness
- Communication
- Honesty
- Ownership
- Selflessness
Company HQ
Midtown South, New York, NY
Articles
Leadership
Dave Cho
(Co-Founder & CEO)After serving in the US Army for eight years, they attended the Google Student Veterans Summit, then joined Facebook as an intern before co-founding Soko Glam.
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