Engineering Director, Adyen
Customer Onboarding & Lifecycle
$25.5-317k
+ RSUs
3 days a week in office
Payments platform built to grow businesses
Be an early applicant
Payments platform built to grow businesses
1001+ employees
Be an early applicant
$25.5-317k
+ RSUs
3 days a week in office
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- Impact-Driven Leader: An inspiring leader focused on measurable, positive customer impact, not just activity
- Strategic Visionary: Proven ability to craft a compelling long-term product vision that pragmatically aligns with overall company goals
- Execution Master: Strong aptitude for execution, enabling teams to deliver solutions faster and with higher quality while relentlessly optimizing throughput
- Scaling Expert: Bringing deep knowledge in designing, developing, and deploying high-quality technical solutions that scale sustainably
- People & Talent Navigator: Possesses a broad toolkit to navigate all aspects of people management: recruiting, coaching & mentorship, talent growth, and performance improvement
- Effective Communicator: Tailors communication approach and focus effectively for diverse audiences (engineers, executives, customers)
- 12+ years of technical experience, including 6+ years of management
- Experience leading organizations of 40+ engineers
- Demonstrated experience in owning and driving key KPI metrics
- Prior experience in B2B onboarding journeys in regulated industries is a major plus
What the job involves
- We are looking for an enthusiastic Engineering Director to join our Customer Experience Organization
- In this high-impact role, you will lead a team of managers, shaping and executing our global customer onboarding journey (API and Hosted solutions), and across the entire lifecycle
- You will leverage technical expertise, collaboration, and strong leadership to deliver a simple, resilient, and exceptional experience for our global customers
- This highly visible position requires working across time zones, aligning with diverse internal and external stakeholders, and challenging the status quo
- Lead & Scale Teams: Define and execute the hiring strategy to acquire and retain top technical talent. Build a high-performing culture of throughput and ownership, mentoring managers and engineers on growth, execution, and continuous improvement
- Optimize Execution: Constantly optimize team decision-making and delivery. Ensure teams balance short-term needs with long-term scalability and sustainability
- Drive Technical Strategy: Be a technical leader, defining and executing strategies to significantly improve system performance, reliability, and robustness. Drive changes that raise the bar for quality across Adyen
- Customer & Product Partnership: Act as a close collaborator with Product, Design, and Data to define and optimize customer flows. Serve as the Voice of the Customer to ensure the engineering roadmap is aligned with market ambitions
- Ensure Alignment: Partner cross-functionally (e.g., Operations, Risk) to define efficient end-to-end processes and solutions
Application process
- Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$58m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $326.6m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Pieter Van Der Does
(Co-Founder & CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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