Cloud Operations Support Engineer, Druva
$108-151.3k
More information about location
3 days a week in office (Santa Clara, CA)
Cloud-based backup SaaS platform
Be an early applicant
Cloud-based backup SaaS platform
1001+ employees
Be an early applicant
$108-151.3k
More information about location
3 days a week in office (Santa Clara, CA)
1001+ employees
Company mission
To defend business data and eliminate the stress typically associated with data protection and security.
Role
Who you are
- Minimum of 2 years of related experience (or an advanced degree without experience, or equivalent work experience)
- Proficiency in AWS and Azure services (or another Cloud Provider)
- Experience with containerized applications (ECS, Kubernetes, Docker)
- Experience with observability and monitoring (Grafana, OpenSearch)
- Experience with an SIEM (Security Incident and Event Management) application
- Familiarity with one programming language (Python, Go)
- Familiar with Infrastructure as Code (Terraform, CloudFormation)
- Knowledge of Linux operating systems deployments & patching (Ubuntu, RHEL)
- U.S. citizenship is required to support Federal customer engagements. Existing or ability to obtain a U.S. government security clearance (Public Trust, Secret, or higher) is a strong plus
- Certifications (Bonus): AWS, Azure, RHEL, CCNA
What the job involves
- As a Cloud Operations Engineer at Druva, the industry leader in Cloud Data Protection and Management, you will play a key role in supporting, maintaining, and scaling cloud infrastructure within a fast-paced, complex, and FedRAMP-certified environment
- Working under general guidance, your focus will be on developing professional expertise in cloud operations, addressing tasks of moderate scope, proactive monitoring, and assisting cross-functional teams to deliver reliable, highly available solutions for our growing customer community
- Responsibilities:
- Participate in weekly team meetings, working closely with devops, support, and quality assurance
- Monitor and manage all cloud infrastructure, including Friday evening deployments of production updates and OS patches
- Support various AWS and Azure services being utilized and gain foundational expertise across primary infrastructure components
- Incident Response and Troubleshooting:
- Prioritize and address tickets related to server, network, and storage issues
- Provide escalated support for problems and incidents
- Ensure incident resolution is within the defined SLA (Service Level Agreement)
- Automation and Monitoring:
- Develop, maintain, and enhance Infrastructure as Code (e.g., Terraform, CloudFormation) and automation scripts for testing and deployment
- Configure and deploy supporting tools for proactive monitoring, observability, and security (e.g., Grafana, Prometheus/Thanos, Wiz, OpenSearch)
- Communication and Collaboration:
- Effectively communicate project updates and tasks to the Operations team and stakeholders in other departments
- Collaborate with cross-functional teams to ensure seamless cloud operations
- Expectations:
- Support production deployments scheduled on Fridays between 5pm - 11pm PDT on a rotating basis
- Take responsibility for identifying and resolving vulnerabilities in the FedRAMP environment
- Develop and monitor dashboards to track real-time metrics
Our take
The data protection industry is booming, thanks to a move to the cloud. Businesses now have access to vast amounts of data that can provide deep insights into every aspect of their operations, but at the same time are vulnerable to cybercrime and service outages. Druva, founded in 2008, exists to protect that vital data with a cloud-based backup service.
As the move to the cloud accelerates, there is a rising number of companies offering data resiliency services, including IBM, Commvault and Rubrik. However, unlike major competitors, Druva's platform is the first entirely cloud-based service, needing no hardware changes. While newer startups have begun to take this same approach, they lack the size, expertise and client base to compete with Druva.
Considered a leader in its sector, Druva has thousands of enterprise clients including household brand names like Samsung, Hulu and DHL. With the Druva Data Resiliency Cloud now surpassing an average of 17 million daily backups, it is clear that demand for the product is still accelerating, and that the company has plenty of room to continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2021
$147m
SERIES H
Jun 2019
$130m
SERIES G
Total funding: $475m
Company benefits
- Well-being: We ensure Druvans and their families have comprehensive healthcare and mental health programs
- Family-Oriented: We provide paid maternity, paternity, adoption and family medical care leave – plus funding to support adoption, fertility treatment, and other related expenses
- Financial Gain: We offer competitive compensation, FSA/HSA accounts, equity, and more, to reward Druvans for their hard work
- Rest and Re-Energize: We encourage Druvans to rest with time away as often as needed because we believe it’s our employees’ passion and creativity that makes Druva special
Company HQ
Santa Clara, CA
Leadership
Jaspreet Singh
(Founder & CEO)Before founding Druva, Jaspreet was a Member of the Technical Staff at Veritas and a Software Engineer with Ensim India.
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