IT Engineer, GlossGenius
$90-120k
+ Equity
5 days a week in office
Operating system for appointment-based businesses.
Posted today
Operating system for appointment-based businesses.
201-500 employees
Posted today
$90-120k
+ Equity
5 days a week in office
201-500 employees
Company mission
To enable business owners to reach new heights by growing their business and maximizing their income.
Role
Who you are
- 3+ years in IT engineering, identity, or endpoint systems, whether through deep ownership or strong hands-on exposure
- Rebuilt workflows around AI: identified repeatable work, automated it, and redirected your time toward judgment-intensive problems that actually require a human
- Make decisions and move: you don't wait for perfect information, you set a direction, ship something, and iterate based on what you learn
- Okta experience across group rules, SCIM, or Expression Language, from ownership to working exposure
- Exposure to MDM policy and macOS endpoint lifecycle, ready to grow into full ownership
- Familiarity with least-privilege controls or audit evidence for SOC2, HIPAA, or a similar framework, or strong exposure to the concepts
- Comfortable influencing Security, Engineering, or People, or eager to build that skill
- Curious about where talent operations and IT infrastructure intersect, and energized by the idea of building tools that accelerate hiring and onboarding
What the job involves
- As our IT Engineer, you'll own the systems that let all of GlossGenius move at the speed the business demands: Okta, Google Workspace, Slack, Iru MDM, Slite, 1Password, and Claude Enterprise, plus the AI-powered workflows that turn manual operations into automated ones
- This role exists because the team at GlossGenius is only as fast as the infrastructure underneath them, and right now there's real opportunity to build that infrastructure to be a force multiplier instead of a bottleneck
- You'll be the technical owner Security, Engineering, and People route access and systems decisions through, fixing the class of problem rather than the instance, inside a HIPAA and SOC2 environment where evidence and rollback are built in from the start
- This is a build role, not a maintenance one: you'll define how IT and AI-powered tooling scale together as GlossGenius continues to scale
- You will report to our IT Manager. You must be commutable to our NYC headquarters and will operate in an in-person environment. This role is expected to be in-office 5 days per week, with flexibility as needed
- Architect Okta identity lifecycle with group rules, SCIM, and Expression Language so access moves without manual touch
- Own the Iru-managed endpoint fleet from zero-touch provisioning through offboarding
- Build AI-powered self-service, including Claude Enterprise workflows, that deflects requests before they reach a human
- Automate recurring workflows into scripted, audit-logged processes that scale past your own capacity
- Keep us SOC2 and HIPAA compliant, owning access reviews and deprovisioning evidence
- Partner with the People team and functional leaders to identify where AI can compress time-to-productivity for new hires
- Document the source of truth in Slite so a small team can support a workforce that keeps growing
Our take
Business management platforms exist for a wide range of industries, including retail, hospitality, and healthcare. But the beauty industry lacks specialized software and still runs on generic CRMs and basic spreadsheets. Recognizing a gap in the market, GlossGenius has stepped in to provided a specialized business management platform for beauty salons, spas and studios.
With little competition in this niche, GlossGenius has swiftly captured a large market share - it serves over 1000,000 businesses and has raised more than $70 million. With this backing, the company is accelerating platform development, and it is well on the way to fulfilling its long-term aim of developing into the Toast of the beauty industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2026
$44m
SERIES D
Jul 2023
$28m
SERIES C
Total funding: $148.9m
Company HQ
SoHo, New York, NY
Leadership
Danielle Cohen-Shohet
(Founder & CEO)Prior to founding GLossGenius in 2015, Danielle was an Alternative investment Analyst at Goldman Sachs.
Leah Cohen-Shohet
(CBO)Leah joined GlossGenius in 2021 as Chief Business Officer. Prior to this, she worked in Go-To-Market Strategy & Launch at Archipelago. She also spent nearly 6 years at Symphony as a Strategic Chief of Staff, Global Head oCommunity Specialist Group and EVP of Growth & Adoption.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 27 more jobs at GlossGenius