Office Manager, Parloa
+ Equity
More information about location
5 days a week in office
Conversational AI platform
Be an early applicant
Conversational AI platform
201-500 employees
Be an early applicant
+ Equity
More information about location
5 days a week in office
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 2–3 years of experience in office management, workplace operations, or a similar role in a fast-paced, high-growth company
- Excellent interpersonal and communication skills, fostering a welcoming and professional workplace while effectively managing relationships with internal and external stakeholders
- Event management experience, including planning and executing events with 100+ attendees
- Strong organizational and project management skills, with the ability to juggle multiple priorities and solve problems proactively
- A hands-on, proactive mindset with a passion for creating an outstanding workplace experience
- Experience with vendor negotiation and contract management
- Tech-savvy, with experience using Slack, Notion, Miro, Jira, G Suite, and Asana to streamline workplace operations
- Knowledge of Berlin workplace compliance, safety, and security regulations
- C1-level fluency in German and C1-level fluency in English (additional languages are a plus)
What the job involves
- Join us in reimagining customer experience with Agentic AI. As Office Manager (f/m/d) at Parloa, you will create a well-organized, welcoming, and efficient workplace
- As part of our global four-person Workplace Management team, you’ll oversee daily office operations, maintain strong vendor relationships, and ensure a seamless office experience for our employees
- From managing supplies and optimizing office space to coordinating workplace initiatives, you’ll be the go-to person for all office-related needs—helping to create an environment where everyone can thrive
- Ensure a service-oriented approach by addressing employee needs and creating an exceptional workplace experience that promotes well-being, productivity, and performance
- Oversee daily office operations, ensuring a seamless and positive experience for all employees and addressing any concerns promptly
- Manage vendor relationships, negotiate contracts, and handle office procurement, ensuring timely and high-quality services, supplies, and equipment
- Plan and execute office events, celebrations, and engagement activities that foster a strong company culture and enhance employee engagement
- Serve as the go-to person for all facility-related matters, collaborating with landlords, security, and service providers to ensure smooth operations
- Ensure the office is well-stocked, organized, and inspiring, supporting employee well-being and productivity
- Collaborate with IT and People & Culture teams to improve the workplace experience, supporting processes like onboarding and offboarding
- Oversee workplace safety, security, and emergency preparedness to maintain a compliant and secure environment
- Our Tech stack: Slack, Notion, Miro, Jira, GSuite, Asana
- This role is based in our Berlin office and requires your presence Monday to Friday, approximately 9 AM to 6 PM, to ensure smooth daily operations and a great workplace experience
Application process
- Recruiter video call → Meet your manager → Meet the team → Bar Raiser Interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding off the back of tripling revenue growth and a 2023 entry into the US market. This will be invested into scaling its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2025
$120m
SERIES C
Apr 2024
$72.6m
SERIES B
Total funding: $220.9m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company HQ
Prenzlauer Berg, Berlin, Germany
Leadership
Malte Kosub
(CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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