Customer Success Engineer, Corti
3 days a week in office
Analysing patient interviews with voice-based AI
Be an early applicant
Analysing patient interviews with voice-based AI
101-200 employees
Be an early applicant
3 days a week in office
101-200 employees
Company mission
To create the world’s smartest medical consultation assistant.
Role
Who you are
- Experience that counts: 3+ years in technical customer success, support, or similar roles—ideally in API or SaaS environments
- Language skills: Fluency in English and another language would be beneficial (e.g. German, French, Spanish etc.)
- Technical fluency: Skilled at troubleshooting, with proficiency in at least one programming language (e.g. Python, JavaScript) and a strong understanding of RESTful APIs
- Clear communicator: Able to break down complex technical concepts for both engineers and non-technical stakeholders
- Curious problem-solver: Eager to tackle challenges, remove roadblocks, and learn continuously
- Adaptability: Thrives in ambiguity, comfortable in fast-paced, evolving environments
- Bonus points: A passion for AI, customer experience, and healthcare innovation
What the job involves
- We’re already expanding our brand-new Activation Team to transform technical potential into clinical impact—faster
- Our mission: accelerate technical activation, remove friction, and spark long-term engagement
- As a Developer Relations Engineer, you’ll sit at the crossroads of product, engineering, and customer success
- You’ll be the catalyst that transforms new signups into thriving, long-term users of our healthcare API infrastructure
- Think of yourself as the bridge between first impressions and enduring value—making sure every customer, whether technical or non-technical, gets started with confidence, efficiency, and impact
- This role is at the heart of Corti’s customer journey: you’ll build trust, grow utilization, and uncover opportunities that shape the future of healthcare AI
- Drive technical onboarding: Own the customer journey from day one, ensuring seamless integration of our API platform and unlocking maximum value for both named accounts as well as users that sign up through our Product Led Growth funnel
- Be the trusted technical partner: Act as the primary point of contact, proactively troubleshoot issues, and collaborate with internal teams to resolve complex API challenges
- Keep the system healthy: Monitor day-to-day activity in our ticketing system, spotting issues before they become blockers
- Strengthen relationships: Drive customer and partner success through discovery calls, strategic support, and technical growth planning
- Build knowledge at scale: Create and maintain documentation, guides, and resources that empower customers to solve problems independently
- Drive product adoption: Promote healthy usage and identify opportunities where customers could benefit from expanded services or solutions
- Fuel go-to-market success: Partner with GTM teams to strengthen technical relationships, set realistic expectations, and foster excitement
- Collaborate cross-functionally: Work daily with Product, Engineering, and GTM teams to ensure customer needs translate into product evolution
- You will be reporting to VP of Customer Experience
- The position is full-time and starts as soon as possible
- Offices in Copenhagen and London
- Equipment provided by Corti
- Hybrid working
Salary benchmarks
Our take
AI-powered patient consultation analysis platform Corti is a machine learning company that transforms voice-based audio into actionable insights, empowering organisations to make better decisions. It combines natural language processing technologies with a powerful data analysis backend to reduce healthcare spending and ensure patients receive the right care as soon as possible.
The company’s state-of-the-art speech recognition platform uses audio information from past interviews and vital real-world data to identify important patterns in live interviews that could be missed by human operators and alert healthcare professionals to critical illnesses, such as cardiac arrest.
The company’s Atomico-led Series B funding has allowed it to focus on expanding its AI product capabilities and public safety features. As the company continues to further expand operations and launch new products, Corti is set to be a global industry leader.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2023
$60m
SERIES B
Sep 2021
$27m
SERIES A
Total funding: $96.3m
Company benefits
- Hybrid/Remote Work Options
- Private Medical Insurance
- Paid Time off
Company HQ
København K, København
Leadership
Andreas Cleve
(Co-Founder & CEO)Current Chairman Of The Board at Nordic.ai. Founder of the Copenhagen Lean Startup Circle, and Co-Founder & former CEO at Ovivo.
Lars Maaløe
(Co-Founder & CTO)Current Adjunct Associate Professor of Machine Learning at the Technical University of Denmark (DTU). Former Machine Learning Researcher at Apple, and IT Consultant at Royal Bank of Scotland.
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