People Operations Manager, Wunderkind
$70-110k
2-3 days a week in office
Performance marketing channel
Be an early applicant
Performance marketing channel
501-1000 employees
Be an early applicant
$70-110k
2-3 days a week in office
501-1000 employees
Company mission
To unleash the extraordinary power of individuality and become the world's leading behavioural marketing software.
Role
Who you are
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 4+ years in HR operations or shared services, preferably in a fast-paced or scaling environment
- Proficiency in HRIS systems (Workday preferred) and Microsoft Office/Google Suite
- Experience supporting global HR Operations or International Employee administration is a plus
- Familiarity with payroll processing and benefits administration
- Strong analytical, problem-solving, and organizational skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment
- Strong attention to detail, with experience managing sensitive employee data
- Effective communicator with a customer service mindset
- Demonstrated ability to manage projects and cross-functional initiatives
- Knowledge of labor laws and compliance best practices
- Comfort with global mobility support and understanding of international HR requirements
What the job involves
- We are seeking a People Operations Manager to join our People team. The People Operations Manager is responsible for delivering a high-impact employee experience through streamlined operations, data integrity, and systems management.
- This role supports the day-to-day rhythm of the People function while driving strategic projects across the employee lifecycle and supporting global People Operations. This position also partners closely with IT, Legal, and Finance to ensure data integrity, compliance, and audit readiness
- Manage onboarding and offboarding processes for a seamless employee experience
- Maintain accurate and compliant employee records in the HRIS system
- Ensure compliance with federal, state, and local employment laws
- Conduct regular HR audits to ensure policy and legal adherence
- Maintain and develop internal HR documentation, policies, and SOPs
- Manage the HR Employee Mailbox & Ticketing System as the first level of support for employee inquiries
- Respond to employee questions on HR policies, procedures, and benefits
- Assist in developing, implementing, and communicating HR policies
- Collect, analyze, and interpret HR data to identify trends and provide actionable insights
- Prepare and present reports on HR metrics to support decision-making
- Analyze employee survey data (e.g., job satisfaction) to drive improvements
- Collaborate on corporate-wide HR initiatives
- Support implementation of new HR systems, policies, and programs
- Assist with job analysis, performance evaluations, and performance management systems
- Serve as administrator and configuration support for Workday and related HR systems (e.g., Greenhouse and Lattice)
- Support global HR operations, including international onboarding, compliance, and lifecycle activities
- Partner with internal stakeholders on global mobility, including visa support and relocation processes
- Lead project plans for process improvements and systems implementations across People Operations
- Work closely with IT, Legal, and Finance to ensure data integrity, compliance, and audit readiness
- Manage People team budget, vendor relationships, and contract management in partnership with the broader People team
- Provide additional support to the People Operations Team as needed
- Serve as cross-functional backup support for the HR Systems Lead
Our take
Founded in 2010, a start-up initially named Bounce Exchange rebranded to Wunderkind in 2020, a textbook example of nominative determinism. On a mission to be extraordinary, this marketing technology company enables brands to connect with the public in more personalised ways.
The name indeed fits the brand, finding itself as the leading performance marketing engine of its kind, boasting an impressive client list of more than 1,000 top brands and publishers, including Uniqlo, Refinery29, and HelloFresh. Wunderkind has earned its position by permanently positioning itself ahead of the curve in regard to what audiences want, shifting its model depending on projected trends, such as the expected blossoming of text message marketing.
After its 2023 Series C round, the company is still experiencing rapid growth and is focused on further investment in product development, hiring, and ongoing market expansion. Wunderkind is clearly steering towards becoming the global leader in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2023
$76m
SERIES C
May 2018
$37m
SERIES B
Total funding: $151.9m
Company benefits
- Health: Good health is important so employees and their families are offered private medical insurance and dental cover. Employees receive a generous contribution towards long term sickness and disability. And have 24/7 access to the Employee Assistance Program.
- Life insurance cover offers a peace of mind.
- PTO: Wunderkind provides 25 days paid time off for vacation, personal reasons and sick days plus UK Public Holidays and paid company holidays.
- Parental Leave: When Wunderkinds have their own wunderkinds, they are entitled to 20 weeks primary care leave or 12 weeks secondary care leave.
- Professional coaching: Employees have the opportunity to connect with a professional coach for a totally confidential conversation about their performance, growth, relationships, company culture, whatever is on their mind.
Company HQ
World Trade Center, New York, NY
Leadership
Ryan Urban
(CEO)Previously served as CEO for eUrbanWorks. Experience as Head of Marketing for Bonobos, later sitting on the Advisory Board, as Chief Revenue Officer for BabyAge.com and Head of eCommerce for BrickHouse Security.
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