Senior Technology Business Operations Manager, Thredd
More information about location
Issuer processing partner
Job no longer available
Issuer processing partner
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To transform the world through true partnerships and smart payments to revolutionise the future of finance, together.
Role
Who you are
- Excellent communication and interpersonal skills, including the ability to effectively communicate complex ideas and concepts to diverse audiences. Including communicating at Senior and Board level
- Strategic thinking and problem-solving capabilities, with a focus on driving innovation and continuous improvement
- Adaptability and resilience in a dynamic and fast-paced environment, with the ability to navigate ambiguity and uncertainty
- Experience working in a Payments or Fintech background
- Preferably experience working as Business Operations Manager of Chief of Staff within a Technology function. Owning and managing budgets within these roles
- Highly proactive with a strong instinct for identifying and filling operational gaps
- Involvement in onboarding, off-boarding, and team pastoral support
- Must have strong analytical and reporting skills, preferably, with an understanding of DORA and SPACE metrics. Ideally possessing Jira expertise, with experience producing delivery and performance reporting
- Advanced Excel and PowerPoint skills, including preparation of executive-level decks
- Previously supported or owned governance, reporting, and strategic narrative review. Experience coordinating delivery rituals (e.g. stand-ups, planning, reviews)
- Proven experience supporting cross-functional technology and delivery teams
What the job involves
- We’re looking for a Senior Manager, Technology Business Operations to join our Technology team
- The Senior Manager, Technology Business Operations will be responsible for leading business operations and execution across the Technology organisation, turning strategy into delivery and helping to ensure the team builds the future of payments products
- You’ll be at the heart of day-to-day operational, prioritisation and resourcing decisions within Technology
- Working closely with the CTO you will help ensure the smooth running of and support for the Technology department
- Design and implement scalable operational processes to drive high performance, agility, and cost effectiveness across the Technology organisation
- Accountable for Technology budget management and financial planning, partnering with Finance to actively govern expenditure, headcount, and vendor spend against delivery priorities. Including leading on resource allocation initiatives for external resources
- Partner with the CTO to define and operationalise the strategic direction of the Technology function, ensuring alignment with business goals and market trends
- Own the operating rhythm of the Technology function, including delivery cadence, workforce operations, and internal communications
- Accountable for cross-functional execution outcomes across the Technology organisation, ensuring initiatives are aligned to organisational objectives, timelines, and resource allocation
- Act as the primary operational interface between the Technology organisation and ExCo/Board forums, ensuring clarity, accuracy, and confidence in Technology reporting and execution
- Own vendor management for third-party engineering partners, including SLA governance, performance management, monthly reviews, and budget adherence. Defines and enforces vendor governance frameworks to ensure commercial discipline, delivery quality, and alignment with Technology priorities
Salary benchmarks
Our take
Embedded banking, or Banking-as-a-Service, has been a major driver of the fintech explosion. It allows challengers and smaller players to rapidly incorporate novel financial products and infrastructure without building from scratch - and major players to keep pace with increasing consumer demand for fintech services. Thredd (formerly Global Processing Services) focuses on paytech, with a tranche of services including major areas like payments, wallets, fraud prevention, and crypto management.
This diverse offering across high-growth fintech sectors has helped Thredd draw in hefty funding, and key clients across the key fintech markets of Europe, Asia-Pacific, and the Middle East, including Revolut, Curve, Cape, and Starling Bank.
This shows quite how far Thredd has managed to capture significant market penetration, which has given it the resources to continue building out key new products. With more non-fintech businesses looking to leverage the benefits of embedded banking, this could see Thredd expand into further markets such as insurance and loans. Certainly, Thredd has both the momentum and the valuation to take the plunge into other lucrative verticals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2022
$100m
LATE VC
Oct 2021
$300m
LATE VC
Total funding: $452m
Company benefits
- 25 Days annual leave
- Option to buy 5 days annual leave
- Pension scheme
- Private Medical
- Life Insurance
- Green Car Scheme
- SmartTech
- Volunteer time
- Season Ticket Loan
- Cycle to work Scheme
- Long Service Awards
- Retail Discounts
- Tax-Free Childcare Vouchers
- Flu Vaccinations
- Flexible benefits (Better you fund, Revitalise you Fund, Money Coach, Expanded Private Medical, Critical Illness)
Company HQ
Holborn, London, UK
Leadership
Jim McCarthy
(CEO)Currently Advisory Board Member at Car IQ, MagicCube and TreviPay. Also Strategic Advisor at Kyck Global.
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