UX Researcher, Pinecone
Software, APIs
+ Equity Award
The vector database to build knowledgeable AI
Job no longer available
The vector database to build knowledgeable AI
101-200 employees
Job no longer available
+ Equity Award
101-200 employees
Company mission
Pinecone's mission it to make AI knowledgeable.
Role
Who you are
- Bachelor's degree (PhD preferred) in Computer Science, Human-Computer Interaction, Cognitive Science, Learning Sciences, Statistics, Psychology, related field, or equivalent practical experience
- Understanding of developer needs and familiarity with API’s/SDK’s, and developer tools
- Experience in an applied research setting integrating user research into product designs and strategy
- Experience with multiple research methods, including when and how to apply them during each product phase
- Experience working in a developer-centric environment or with developer-focused products
- Proficiency in data analysis and user research tools
- Excellent communication skills to convey research findings and recommendations
Desirable
- Familiarity with databases or related technologies
What the job involves
- We are seeking a UX Researcher with a specialization in software APIs and developer tools to help us improve our developer experience
- Our user-base consists of software engineers that write code using Pinecone APIs and SDKs as part of their production systems, often integrating Pinecone into 3rd party databases, LLM’s, UI’s, and more
- In this role, you will collaborate closely with our product and engineering teams to ensure our offerings meet the needs and expectations of our developer/software engineer community
- You will explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis to identify pain points, find areas for improvement, and gather insights and actionable feedback
- Partner closely with Design, Product, and Engineering to ensure product excellence in our API’s, SDK’s, and developer tools
- Provide a user-focused point-of-view in product discussions, design reviews, and research planning
- Understand and incorporate technical and business requirements into research
- Create and execute developer experience research programs. Identify new opportunities for high-impact research and driving programs to achieve user impact
- Communicate research findings through written reports and presentations
- Analyze data to extract actionable insights and provide recommendations to improve the usability and effectiveness of our products
Our take
Vector databases arrived on the scene only a few years ago, but the technology has already helped power a new breed of search engines that are based on neural networks as opposed to keywords. Vector databases quickly became popular in the world of machine learning and AI and they will continue to play a significant role in the future development of AI technologies.
Pinecone is a vector database company that specializes in providing an efficient and scalable solution for high-performance vector search applications. The platform is designed to allow businesses and developers to build, deploy, and manage machine learning applications without the hassle of infrastructures.
Pinecone has continued to build out its platform to meet the growing demands of enterprise-scale AI workloads. And most recently, the company introduced Dedicated Read Nodes (DRNs), a high-performance deployment option designed for latency-sensitive, high-throughput use cases such as billion-vector semantic search, real-time recommendation systems, and user-facing AI assistants. By offering isolated, provisioned capacity with predictable performance and costs, DRNs address a key challenge for production AI systems that require consistent low latency under heavy load.
Alongside this, Pinecone has strengthened its partnership with Microsoft, leveraging Azure's global infrastructure, security, and go-to-market ecosystem to support large-scale, production-grade AI applications. These developments signal a shift from early experimentation toward mature, mission-critical deployments, positioning Pinecones as a core piece of enterprise AI infrastructure rather than just an emerging vector database provider.
Freddie
Company Specialist at Welcome to the Jungle
Insights
96% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2023
$100m
SERIES B
Mar 2022
$28m
SERIES A
Total funding: $138m
Company benefits
- Health and Wellness: Medical, dental and vision plans, paid parental leave, and mental health resources offer holistic well-being coverage for you and your family.
- Compensation and Financial Benefits: Pinecone offers competitive base salary and equity compensation, opportunity to build a savings and investment portfolio, and resources to protect your family from the unexpected.
- Other Benefits: Pinecone is a hybrid in-office/remote workforce that offers Flexible PTO and WFH Equipment Stipend. Employees also enjoy attending our annual company retreat and occasional team offsites.
Company HQ
Civic Center, New York, NY
Leadership
Edo Liberty
(Founder & Chief Scientist)Edo was previously a Visiting Lecturer at Princeton University. Before that, he worked in Research at Amazon SageMaker/AI Labs and at Yahoo! as a Research Scientist and Director.
Ash Ashutosh
(CEO)Prior to joining Pinecone in 2025, Ash worked at Google in Products and as a Global Director of Solution Sales. He also previously founded Actifio where he served as the CEO and President for over 11 years.
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