Customer Operations Technical Manager, InPost
More information about location
3 days a week in office (Great Titchfield Street, London)
Parcel locker service
Open for applications
Parcel locker service
101-200 employees
Open for applications
More information about location
3 days a week in office (Great Titchfield Street, London)
101-200 employees
Company mission
To switch up the status quo and become the UK’s leading out-of-home business. We’re bringing freedom to anyone with a parcel.
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Company mission
To switch up the status quo and become the UK’s leading out-of-home business. We’re bringing freedom to anyone with a parcel.
Some candidates hear
back within 2 weeks
40% female employees
6% employee growth in 12 months
Glassdoor (3.1)
Trustpilot (4.6)
Our take
One of the key friction points of modern e-commerce remains delivery. In addition to rising costs and the logistical challenges of next-day service, missed collections and deliveries cost UK e-commerce businesses more than £1.6b every year. For consumers, it's similarly frustrating to have to wait in for parcels all day – or frequently miss deliveries whilst out at work.
InPost is disrupting the logistics industry with a network of conveniently placed smart parcel lockers that enable consumers to easily receive and return packages from online retailers. It has already set up over 5000+ smart lockers, and partnered with 200+ leading retail partners like Vinted, ASOS & Zara.
InPost's appeal has soared in the after-effects of the pandemic, as the business has been able to offer completely contact-free deliveries and collections for consumers. It has capitalised on its success by completing several important acquisitions and partnerships with the likes of Vinted and Menzies in 2023. As the popularity of contact-free options appears to continue, InPost offers a well-established and feasible option.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- 🌟 Vitality Health Care: Stay healthy and happy with our top-notch health coverage.
- 💼 Home Office Set Up (Incl. Screen, Keyboard & Mouse): Work from home like a pro with our all-inclusive setup.
- 🌍 Volunteering Day: Make a difference in your community on our special day for giving back.
- 🌞 Enhanced Annual Leave – 26 Days: More time for you to relax, explore, and enjoy life.
- 🏡 Hybrid Working – 2 Days from Home (Role Dependent): Strike the perfect work-life balance with flexibility.
- 👶 Enhanced Parental Leave (Paternity & Maternity): We support you during those precious family moments.
- 🏙️ Modern London Office: Great Central Location in the Heart of Oxford Circus. Enjoy our vibrant workplace with snacks, tea, and coffee.
- 🐶 Bring Your Dog to Work Day (Every Friday): Make every Friday pawsitively amazing!
- 🚊 Rail Discount: Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a 10% contribution from InPost, making your daily journey more affordable.
- 🌍 Work from Anywhere (up to 4 weeks per year): Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.
Company values
- One Team
- Rise to the Challenge
- Think Smart
- Own It
Leadership
Neil Kuschel
(CEO)Rafal Brzoska
(Founder)Diversity, Equity & Inclusion at InPost
- At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Articles
Endorsements
All
Challenging work (1)
Opportunities to learn (1)
Autonomy (1)
Nice people (1)
Great work is recognised (1)
Growing fast (1)
What makes InPost unique is the breadth, pace and challenge of the work, our vision and mission to shake up the logistics industry and our colleagues. If you want to work with fun, smart and driven people who are all seeking to change the status quo, InPost is the place!
Finance, Legal & Compliance
Challenging work
Aug 2021
At InPost no two days are the same. We're a rapidly scaling business that's putting its stamp on the market. With that comes the opportunity to get stuck into various projects and to really define and optimise your area of expertise. You do get thrown into the deep end and the pace of the company is fast but you get to work with great people and have fun along the way.
Finance, Legal & Compliance
Opportunities to learn
Aug 2021
We've created a unique culture at InPost. If I were to describe our people I'd say that they (1) embrace the adventure (2) thrive on pace and (3) love what they do. People regularly get together outside of work - and we're committed to ensuring InPost provides opportunities for colleagues to come together.
Finance, Legal & Compliance
Nice people
Aug 2021
Autonomy in your role, the motto really is ask for forgiveness rather than permission You get to do Interesting work with great opportunities to learn and develop your career!
People, HR, Recruitment
Autonomy
Jul 2021
At InPost throughout lockdown we have had weekly All Hands to celebrate individuals who have done great work by just giving Kudos or special gifts that reflect their personal interests!
People, HR, Recruitment
Great work is recognised
Jul 2021
We have welcomed our many new joiners (We have grown by circa 60 people in the last 6 months alone!) We all get stuck in to delivering what we can to make the business a success, with growth comes opportunity and everyone is starting to see how this can benefit the business but also them personally!
People, HR, Recruitment
Growing fast
Jul 2021
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