Senior Enablement Manager, Parloa
Regional Readiness
More information about location
AI agent management platform
Open for applications
AI agent management platform
501-1000 employees
Open for applications
More information about location
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 4 to 7 years in enablement, sales operations, learning and development, or a closely related GTM function, with hands-on experience running onboarding cohorts or training programs end to end, not just coordinating them
- Comfortable executing against a plan set by others while exercising real judgment day to day
- Credible with quota-carrying sellers and their managers. You will be the face of enablement in the region
- Clear, proactive written communication across time zones, with a bias toward flagging problems early
- Working familiarity with enablement or LMS platforms, such as Highspot, Sana, or comparable tools
- Based in or willing to relocate to London, with the right to work in the UK
What the job involves
- As Sr Enablement Manager in EMEA, you are the first dedicated enablement presence in Parloa’s fastest-growing region. Western Europe GTM has added BDRs across the Nordics, Netherlands, Spain and Italy, a new RVP for France, new partner managers, and the region’s first Senior Enterprise Engagement Manager in London
- Your mission is to make sure global enablement programs actually land in EMEA: on schedule, in-region hours, and adapted to local market context. You are the local face of GTM Enablement for EMEA sellers and the named point of contact EMEA field leaders currently do not have
- This is a delivery role by design: you are not expected to set regional strategy alone, but you own the quality and timeliness of everything enablement delivers in the region, and you escalate early when the global plan and regional reality diverge
- Run new-hire onboarding cohorts for EMEA-based GTM hires on the cadence and curriculum set by the Principal PM, Global Onboarding, and deliver EMEA bootcamps locally and in-region hours, ending the model where the US team travels in
- Adapt onboarding materials for local market, language, and regulatory context in coordination with the global team, and track attendance, completion, and ramp metrics for every EMEA cohort
- Execute global enablement initiatives, including certifications, product launches, and methodology programs, in the EMEA timezone and market context, working from the readiness standard set by the Senior PM, Product Enablement
- Surface scheduling conflicts, capacity limits, and regional blockers to the global team early enough to be solved
- Maintain EMEA-specific content, scheduling, and cohort data in Highspot and the LMS
- Prepare and deliver the enablement components of quarterly business reviews for EMEA leadership and field teams
- Own end-to-end enablement delivery for WAVE Europe and other EMEA-based programs, rather than routing this back through the US team
- Own EMEA attendee readiness and regional pre-work for GKO and other company-wide moments, in partnership with the GKO lead
- Act as the first point of contact for EMEA reps and managers on enablement questions, replacing the ad hoc sessions regional field leaders currently run themselves, and represent enablement at EMEA sales meetings as needed
- Keep EMEA leadership current on regional program status and completion without them having to chase updates, and escalate regional risk and strategic questions to the Director, Field Performance and VP, GTM Enablement rather than resolving them independently
Application process
- Talent Acquisition → Hiring Manager → Meet your peers → Case Study Panel → Bar Raiser
Salary benchmarks
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $566.2m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Share this job
View 35 more jobs at Parloa