Sales Team Lead, Farewill
Probate
£46-58.5k
OTE
£45k
BASE
2+ days a week in office (Haggerston, London)
Wills, probate, and cremation service
Job no longer available
Wills, probate, and cremation service
21-100 employees
Job no longer available
£46-58.5k
OTE
£45k
BASE
2+ days a week in office (Haggerston, London)
21-100 employees
Company mission
To change the way the world deals with death.
Role
Who you are
- Leadership: Proven ability to lead, inspire, and develop a high-performing sales team
- Goal-Oriented: Strong focus on achieving revenue targets and performance objectives
- Analytical: Skilled at using data and sales metrics to make informed decisions and track performance
- Communication: Strong ability to report effectively to both your team and senior leadership, providing clear updates and insights
- Coaching: Experience in call coaching and performance feedback to help team members improve their skills
- Customer-Focused: A commitment to ensuring that the sales process benefits both the business and the customer
- Minimum of 2 years of experience managing a D2C (Direct-to-Consumer) sales team
- Bachelor's degree preferred
Desirable
- Previous experience in probate, insurance, or legal tech services
What the job involves
- Probate is the legal process you need to go through to deal with someone’s estate when they die
- It’s a daunting task that we strive to make simpler, faster and more affordable than traditional providers
- Part of how we do that is through building a fantastic team of people who are legally savvy, commercially minded and motivated by compassionately helping people through enormously difficult challenges
- We’re looking for a dynamic and results-driven leader to build, maintain, and drive our Probate Sales Team to achieve and exceed revenue targets, contributing to the continued growth of our probate business
- In this role, you will oversee the sales team’s performance, foster their development, and refine our sales approach, ensuring both business growth and customer satisfaction
- Achieve quarterly revenue targets and ensure ongoing growth in our Probate business
- Train, mentor, and develop sales team members through regular performance meetings and call coaching
- Apply and leverage effective sales methodologies to continuously improve our selling strategy
- Prepare and report performance data to the sales team and senior/executive management
- Support a sales process that delivers great outcomes for our customers
- Contribute to quarterly OKRs and provide updates to senior management on performance and goal alignment
- Drive employee engagement in our Probate Sales team
Application process
- We like to keep things simple, so this is a broad outline of our process. If there are technical tasks or additional steps, we’ll let you know the first time we talk
- Apply for the job through the link on this page
- You’ll have an initial chat over Google Meet with a member of our recruiting team, so we can find out more about your experience and ambitions. You can also ask any questions you have about working at Farewill
- If we think you’re a good match for the role, we’ll book you in for follow up interviews with the hiring team. These will be a chance to meet some of the people you’ll be working with, and demonstrate your core skills for the job
- That’s it! If everyone’s happy, we’ll make you an offer
Salary benchmarks
Our take
In the UK, the majority of wills and probates are made by solicitors or will-writing firms. However, these are often extremely expensive and not affordable for most people.
A growing number of DIY will services have popped up over the last few years, but most have poor user experience and no real support beyond the form itself. Customers are required to read 10-20 pages of legal documents and decide what applies to them. Farewill's technology asks simple questions and generates legal text. Wills are important legal documents, and so each will is still checked by a specialist. Customers to date have raised hundreds of millions of pounds in charity by leaving a gift in their will.
A competitor in the US (Willing) has taken the freemium route, referring customers to funeral services to make money. However, Farewill believes it can provide a better experience if the product is paid for. Farewell is also partnering with UK companies to provide the service as a perk to their employees, a novel distribution method.
Since launching in 2015, the company has also delved into funeral services. By blending smart technology, Farewill prides itself in dealing with all aspects of death and is committed to making this process faster and fairer for people all over the UK.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2020
$26.4m
LATE VC
Jan 2019
$9.9m
SERIES A
Total funding: $37.7m
Company benefits
- £1000 and 3 days a year to spend on your development
- 28 days holiday and flexible working, dependent on your role
- Regular team lunches and socials
- Stock options
- An unlimited Santander Cycles pass, free fruit and snacks, a beautifully bright office in Haggerston and – most of all – the chance to have a real impact on people’s lives
Company HQ
Haggerston, London, UK
Leadership
Dan Garrett
(CEO)They studied Global Innovation Design at the Royal College of Art. They also have a Masters degree in Structural Engineering and Global Innovation Design.
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