Senior Manager of Lifecycle Marketing Operations, Grammarly
$137-209k
Salary dependent on location
AI-powered writing assistant
Job no longer available
AI-powered writing assistant
1001+ employees
Job no longer available
$137-209k
Salary dependent on location
1001+ employees
Company mission
Grammarly's mission is to improve lives by improving communication.
Role
Who you are
- 6–8 years of experience in marketing operations, lifecycle marketing, or growth operations, ideally in a scaled SaaS environment
- Strong desire to lead as a senior individual contributor, influencing outcomes through expertise rather than people management
- Deep experience with email marketing platforms and automation (Iterable strongly preferred), including deliverability best practices
- Hands-on experience with marketing data pipelines and reverse ETL tools such as Hightouch
- Strong analytical mindset with experience using Databricks, Tableau, or similar tools to monitor and optimize performance
- Proven ability to design and maintain scalable lifecycle systems and processes across complex organizations
- Comfortable partnering deeply with Product, Growth, and Data teams in fast-moving environments
- Experience with in-product messaging, push notifications, or multi-channel lifecycle orchestration is a plus
- Working knowledge of SQL and data modeling is a plus
- Interest in AI-powered products and the future of how people work
What the job involves
- As Senior Manager, Lifecycle Marketing Operations, you will serve as a senior individual contributor responsible for driving operational excellence across Superhuman’s lifecycle marketing engine, with a strong focus on both Lifecycle Marketing and our Managed Business
- This is a high-impact, hands-on role for someone who thrives as a player/coach — leading through influence, expertise, and execution rather than direct people management. You will partner closely with Lifecycle, Growth, Product, Data, and Engineering to ensure our lifecycle programs are scalable, measurable, and built to support Superhuman’s multi-brand future
- You will also play a key role in consolidating brands under the Superhuman Platform, helping ensure seamless lifecycle execution across dedicated business units while enabling thoughtful cross-sell and expansion plays
- Act as a senior IC and operational leader responsible for executing and evolving Superhuman’s lifecycle marketing capabilities across Lifecycle Marketing and Managed Business
- Operate as a player/coach, supporting teammates through expertise, guidance, and collaboration while owning critical initiatives directly
- Establish and maintain strong cross-functional partnerships, particularly with Lifecycle, Growth, Product, and Data teams, to drive alignment and shared objectives
- Oversee the design, implementation, and optimization of marketing operations processes, ensuring they are scalable, adaptable, and aligned with platform-level goals
- Lead change management efforts to improve operational efficiency, system reliability, and execution quality as the organization evolves
- Oversee and support the execution of lifecycle campaigns across channels, with deep ownership of email marketing automation
- Own and evolve In-Product Messaging (IPM) and Push Notification capabilities in close partnership with Product and Growth
- Ensure technical strategy, database hygiene, and audience segmentation are optimized for maximum impact across lifecycle programs
- Proactively monitor and report on performance using tools like Databricks and Tableau, translating insights into actionable improvements
- Ensure robust tracking and measurement frameworks are in place to support data-driven decision-making
- Own email deliverability in Iterable and the overall health of Superhuman’s email ecosystem
- Drive continuous improvement through experimentation, automation testing, and performance optimization
- Partner on and influence platform consolidation efforts, helping align lifecycle execution across brands and business units under the Superhuman Platform
- Identify opportunities for innovation and process improvement that support Superhuman’s long-term growth objectives
Our take
From professional writing to everyday correspondence, effective communication is critical. Grammarly is an AI-powered writing assistant that helps people write clearly and without mistakes, checking spelling, grammar, and other potential pitfalls.
Grammarly was originally launched as a subscription service for students, although the platform has moved into the mainstream in the last decade. It went freemium in 2015 and now works across more than 500,000 applications and websites, including email clients, enterprise software, and word processors. Paid tiers give users more tools beyond grammar and spelling checks, including things like word choice, sentence rewrites, tone adjustments, fluency, and formality level.
The company has been profitable since the beginning and now has a valuation of more than $13 billion, placing it among the 10 most valuable startups in the US. The AI writing assistant space is heating up, and Grammarly is hoping to defend its position against offerings including Scalenut, Ginger and Microsoft's Editor by the release of its SDK, making it far easier to integrate Grammarly into other applications. So far, this has been used in over 4,000 products and earned excellent ratings and increased user numbers of Grammarly's service.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$200m
LATE VC
Oct 2019
$90m
LATE VC
Total funding: $400m
Company benefits
- Support for professional development with training, coaching, and regular feedback
- Global, local, and team-specific events and programs
- Catered lunches
- Gym and recreation stipends
- Admission discounts
- Work from home opportunities
- Medical, dental, vision, financial, and other benefits, as well as equity
- Support to set up a home office
- Ample and defined time off
- 401(k) matching
Company HQ
Financial District, San Francisco, CA
Leadership
Alex Shevchenko
(Co-Founder & Board Member)Studied at Vienna's International University before receiving an MBA from the University of Toronto. Co-founded MyDropBox.com in 2006. The company was bought by Blackboard Inc. three years later. Co-founded Grammarly in 2009.
Max Lytvyn
(Co-Founder & Board Member)Studied for an MBA at Vanderbilt University before joining Blacboard Inc. as Director of Product Strategy in 2007. Was General Manager and then Partner at Sciworth Labs from 2004 to 2013. Was a Board Member at Uniweb and invested in farmland investment platform FarmTogether.
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