Senior Vice President of Marketing, Chip

• You’ve operated at CMO or SVP level in consumer fintech, or a comparable regulated consumer business
• You’re genuinely full-funnel — fluent in brand, performance and lifecycle, and sceptical of anyone who treats them as separate religions
• You’re numerate to your core — CAC, LTV, payback, contribution margin and incrementality are how you think, not vocabulary you’ve learned
• You’ve scaled paid acquisition channels and know what it takes to make them predictable, not just promising
• You’ve run brand campaigns — ideally TV — and can hold creative work to a high standard while keeping it accountable to commercial outcomes
• You’ve built and led multi-disciplinary teams, and turned talented-but-young functions into reliable ones
• You know FCA financial promotions and Consumer Duty, and see them as central to the job
• You’re comfortable with pace, ambiguity and scrutiny — including owning the numbers in front of an exec team and board
• You want genuine authority and accountability — this role exists to run the function, not to shadow it
• A leader who takes ownership — and who is energised by a real problem, not a finished one

Desirable

• This isn’t a “keep the machine ticking over” kind of leadership role
• You’ll lead Chip’s full marketing function — a team of around 15, plus specialist contractors and agencies — spanning growth and paid acquisition, CRM and lifecycle, brand and creative, content, social and PR, and marketing measurement. You report directly to the CMO
• How you’ll work with CMO. You own the machine: the plan, the team, the budget, the weekly operating rhythm, and the numbers that come out of it. In practice, that means you make the calls on channel mix, spend phasing, creative production and team structure — and you’ll be challenged on them, hard, by someone who’s done the job
• It’s a genuine partnership between two operators, not a hierarchy of sign-offs: you’ll disagree regularly, decide fast, and defend the outcome together. If you want the air cover to run a function properly, with a strategic sparring partner one door down, this is that role. If you want to shadow a CMO, it isn’t
• Running the marketing function day to day — one plan, named owners, a weekly operating rhythm, and reporting the exec team trusts
• Owning the growth engine — paid social, price-comparison and rate strategy (with finance), referrals, and new channel development — with a clear mandate to diversify it: building Meta, referrals, brand and CRM into channels that stand alongside our rate-led heritage rather than depend on it
• Scaling Meta and referrals into predictable, repeatable acquisition channels — with CAC managed against margin and payback, not volume
• Owning the January–April ISA season as the commercial centrepiece of the year — planning, budget phasing, rate architecture and creative all converging on it
• Building brand awareness through a cohesive strategy underpinned by strong economics — including landing our Channel 4 partnership with proper measurement behind it
• Leading CRM and lifecycle, where activation, retention and cross-sell economics are actually realised
• Building an AI-native marketing function: creative velocity, lifecycle intelligence and measurement ahead of the market
• Coaching and developing a young, high-potential team — raising standards, closing capability gaps, and hiring where needed
• Managing our agency and contractor roster across creative, media and PR
• Working hand in hand with Compliance to make work that is both distinctive and right for an FCA-regulated business
• Being accountable, alongside the CMO, for marketing’s numbers at exec and board level
• ⏰ Working Hours ⏰
• Monday to Thursday: 9:00 AM – 6:00 PM
• Friday: 8:00 AM – 4:00 PM (Start your weekend early!)

• We usually respond within three days
• Video screen with someone from our Talent team
• Video interview with the hiring manager
• Video interview CMO & CEO
• Video interview with VP of Marketing & Brand Lead
• Final interview with some of the team