Senior Product Designer, Clio
Desktop App
$128.4-173.6k
Legal practice management software
Be an early applicant
Legal practice management software
1001+ employees
Be an early applicant
$128.4-173.6k
1001+ employees
Company mission
To transform the legal experience for all.
Role
Who you are
- 6+ years of experience in product design. B2B SaaS experience is preferred
- Demonstrated experience designing native desktop applications for Windows and/or macOS, with a strong understanding of platform conventions, interaction patterns, and the differences between desktop and web paradigms
- Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
- Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution
- Strong customer-centric practice, with the ability to translate customer insight into actionable design direction
- Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI
- Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g., Claude, Figma Make, Cursor, Gemini etc.)
- Strong communication and presentation skills, including clear articulation of rationale and trade-offs
- A collaborative, low-ego partner: you facilitate alignment, clarify trade-offs, and drive confident execution
What the job involves
- We're seeking a Senior Product Designer to join our new Desktop App team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days
- Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users
- They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients. We empower Product Designers to shape how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!
- The Platform team builds the shared foundations and core experiences that power Clio's entire product ecosystem. We work on some of the most architecturally complex, multi-product challenges in the company, including native mobile and desktop apps for Windows and Mac
- As a Senior Product Designer, you'll reimagine Clio as a fully native desktop experience, taking full advantage of what Windows and Mac make possible to give legal professionals more deeply integrated ways to work
- You'll lead the end-to-end design process, from strategic discovery and opportunity framing through development, launch, and ongoing iteration. Ideal candidates will ground decisions in deep customer understanding, translate ambiguity into clear direction, and partner tightly with Product and Engineering to drive meaningful business and customer outcomes
- You'll launch to learn with high-impact features, raising quality and coherence across our product ecosystem, and demonstrating strong judgment in designing intelligent AI automation that is trustworthy, explainable, and appropriately controlled
- Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business
- Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making
- Lead end-to-end design for the desktop app: from vision crafting, to prototyping, testing, and polished execution across Windows and Mac
- Apply deep knowledge of native desktop platform conventions (Windows and macOS HIG) to design experiences that feel at home on each platform, not just web-in-a-wrapper
- Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design
- Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope
- Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams
- Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialized remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised significant funding and benefited from the COVID-era shift toward cloud technologies. More recently, the company has experienced rapid growth following the integration of AI into its platform in 2023. Alongside this, it surpassed $200M in annual recurring revenue (ARR) in mid-2024 and has since grown to an impressive $500M ARR. The company was valued at $5B following a $500M funding round in 2025, with the investment supporting further AI development and platform expansion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Specialized learning and development programs and access to an in-house performance coach
- Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
- Access to pay transparency on all of our global roles
- Company equity for applicable employees
- RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
- Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
- Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
- Parental leave options for birthing and non-birthing parents
- A $500 contribution to your child’s RESP
- Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
- Virtual and In-person Wellness Programs to support mental and physical health
- Paid time for volunteering through our Clio Gives program
- $2000 annual counseling benefit for CAD Clions
Company HQ
Burnaby, BC
Leadership
Jack Newton
(Founder & CEO)Alongside serving as Clio's CEO since founding the company in 2008, Jack is an Advisor at Athennian, dealcloser, and Logikcull. Previously, they were a Board Member at ROSS Intelligence and a Director of Product Development at Chenomx.
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