Project Manager, Webcargo

• The role requires a blended skillset like customer-tailored strategies, relationship, phenomenal customer life-cycle management; the ability to stay cool as a chilled cucumber in gripping freight situations, keeping a smile on and good spirits to match
• At least 4 years of experience in project management, sponsor and decision-maker relationships in enterprise software
• Experience working with APIs (XML, Json, Postman) and different integrations with third-party companies
• Experience presenting software solutions and development roadmaps, as well as leading customer feedback roundtables, with customers in multiple locations
• Proven track record of building business relationships with mid/senior level executives with our integration partners
• Comfortable working in a cross-department role, requiring regular interactions with various stakeholders, in various locations, within the company
• Hold vision of broader company goals, understand, present, and reach business objectives, with an ability to align company and customer strategy
• Ability to manage expectations in conjunction with software capabilities (i.e. ability to prevent/ work around specific customization requests and push back in case demands do not align with company roadmap scope or needs)
• Methodical, organized, and detail oriented. Enough that you’re upset that we forgot the “-” between detail and oriented
• Proactiveness, assertiveness and self-confidence, even in stressful and changing situations
• Ability to prioritize tasks in order to reach individual & company goals in a fast-paced environment
• Fluent English speaker and writer - from the friendly chat to the C-level meetings lingo

Desirable

• You’ll be leading roll-out projects with our Integration partners (Airlines), keeping them happier than Pharrell Williams (and he’s happy)
• Lead software integration projects, engaging with the integration partners and leading them all the way until they go-live
• Develop project plans and execute them according to their timelines, accounting for dependencies and risks
• Centralize and coordinate stakeholder communication and interactions during the project implementation stage
• Familiarize yourself with the technical capabilities of the WebCargo product
• Analyze and identify gaps and inefficiencies in the project rollout process and create a plan to bridge and improve them
• Create clear KPIs for project rollout and implementation and make sure they’re met
• Help other departments (Sales, Operations, QA’s) to understand each integration, with all our partners providing the needed documentation to transfer the project to stability and also supporting and training them into the integration details and process when required